Medical Receptionist Administrative Specialist
Resume:
Madeline Dass
Front Office Coordinater
Huntington Beach, CA
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Bookkeeper
Interior Design LC - Long Beach, CA
2017 to Present
BOOKKEEPER
• Resolved accounting issues efficiently; create financial and budget reports for management
• Created sales receipts and invoices for payments, ensuring accurate information
• Reconciled operating accounts
• Maintained currency of accounts/payments are current
• Prepared financial statements
• Directed administrative and procedural processes, improving accuracy and efficiency of operations
• Collaborated with various internal and external departments and personnel as required, creating a positive and communication-centric environment and maintaining high levels of customer satisfaction Medical Receptionist
Dermatology - Long Beach, CA
2014 to 2016
• Scheduled appointments and retained appointment diary
• Greeted visitors
• Answered incoming correspondences, screening and directing calls as needed
• Collected copays
• Performed clerical support; distributed office correspondences and communications efficiently
• Verified Insurance
• Ensured tidy and organized reception area at all times
• Medical Records
• Knowledge of skin products and procedures
• Alle and Aspire accounts
Front Office Coordinator
Beach Orthopedics - Long Beach, CA
2010 to 2014
• Insurance verification PPO, HMO
• Greeted and scheduled patients and visitors
• Called patients to remind them of appointments
• Handled billing, answered and routed calls, made transactions, kept paperwork organized
• Comforted patients by anticipating anxieties, answered patients' questions, maintained the reception area to ensure cleanliness of front office presentation
• Ensured availability of treatment information by filing and retrieving patient records
• Maintained patient accounts by obtaining, recording and updating personal and financial information Assistant Manager
Speedy Gourmet - Pismo Beach, CA
2006 to 2010
• Scheduled and directed staff in daily work assignments, maximizing productivity of location
• Managed opening and closing of establishment
• Interviewed, trained, and supervised staff as needed
• Communicated with kitchen staff regarding customer allergies, dietary needs and special requests
• Adhered to quality expectations and standards; ensured OSHA compliance
• Performed vendor management, collaborating daily with third party members and external stakeholders
• Managed Marketing and Advertising for location, ensuring branding is consistent with corporate policies
• Resolved customer complaints about food quality or service
• Performed inventory control
• Directed kitchen/dining cleanliness to maintain sanitation standards, keeping appropriate records
• Maintained employee records, handled cash receipts and deposits and processed month-end bills
• Selected and created successful menu items based on considerations; assigned prices based on cost analysis
Education
Certificate in Dental Administrative Specialist
Ashworth College
2015
Certificate in Medical Administrative Specialist
Santa Barbara Business College
1996
Skills
• ACCOUNTING (4 years)
• OPERATIONS (4 years)
• MEDICAL TERMINOLOGY (8 years)
• MS OFFICE (6 years)
• Spanish
• Customer Service
• Microsoft Office
• ICD-10
• CPT coding
• QuickBooks
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