Pharmacy Technician Customer Service
Resume:
Taina De Jesus
**** * ******** ** ******, NJ ****4
856-***-**** adwc24@r.postjobfree.com
EDUCATION
MBTI Institute Other Banking Operations, San Juan, Puerto Rico 2012
High school equivalent
Banking Operations certificate
HIGHLIGHTS
Exceeded sales goals for the year 2019 by training the staff with great customer service techniques.
Developed and imparted staff training to increase employee performance.
EXPERIENCE
Metro by T-Mobile, Bellmawr, NJ 11/2015-Present
Store Manager
Responsible for the administration and management from three stores.
Answer phone calls and assist clients to set up or resolve issues with accounts.
Responsible for stores’ operations, staffing, team training, development, coaching for high-performance
Perform and provide consultative sales and service on the sales floor during retail hours
Meet and exceed individual and team sales goals every month.
Knowledgeable of the rapidly evolving Metro by T-Mobile standards and technology
Ensures audit-compliant based according to standards
Ensures effective and efficient store operations
Implement Metro T-Mobile policy, processes and procedures
Responsible to meet the needs of retail business hours and to accomplish monthly goals.
Ellis Drug Store, New Jersey 2007-2010
Pharmacy Technician
Assisted Pharmacist in the preparation of medication.
Inventory keeping records of patients accurate.
Answer phone calls from doctor’s office and patients.
Lincoln Drugs, New Jersey 2001-2006
Pharmacy Technician
Assisted Pharmacist in the preparation of medication.
In charged of Inventory by keeping accurate records of patients.
Answered phone calls from doctor’s office and patients.
SKILLS
Bilingual: Able to speak, write and read English and Spanish at a professional level.
Computer: Microsoft Word, Pos, Edge, Excel. Outlook
Contact this candidate