Service Representative Data Entry
Resume:
Amanda Jenkins
Don't let an internet résumé fool you!
Bogalusa, LA 70427
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Office Manager
211 motorsports - Bogalusa, LA
April 2015 to Present
Took care of normal office duties. Logging cars on and out. Ordering parts. And taking care of customer needs. Helped company grow from 2 employees to 10 while maintaining a satisfied customer base.
• Managed office
• Processed collections, billing, deposits and orders on a daily basis
• Processed payments
• Processed payroll
• Managed team responsibilities
• Hired and mentored employees
• Processed mail
• Responsible for outgoing communications
Third party broker
Rankin Quality Logistics - Pelahatchie, MS
July 2013 to September 2014
Contacted future and present clients . handled over 40 trucking companies booking freight and handled negotiations for travel prices. Logging insurance and d.o.t traces. I never had a a runaway load . CSR - Customer Service Representative
Auto Zone Auto Part - Covington, LA
June 2009 to November 2010
Parts
• Assisted customers with a warm and professional attitude
• Processed orders, exchanges, refunds and customer transactions
• Handled emails, inbound calls, and outbound calls
• Assisted customers with questions
• Interacted with customers through live chat
Junior marketing director
Pur-Air - Mandeville, LA
January 2004 to May 2007
Inspect equipment and booking demos for 20 dealers. Help company grow by 63% by creating knock in program. Ran front and back office. Normal office duties. Billing, collections Administrative Assistant/Receptionist
Harley Crane Service - Slidell, LA
March 2002 to October 2004
1. Answered 15 phone lines, daily mail, planning of meetings, booking flights and hotels. Handled c.e.o's personal affairs as well as his horse business. .
Education
Associate's degree in Business marketing
Nunez Community College - Chalmette, LA
September 2004 to April 2006
Vocational in Dental Assisting
Eastern College of Health Vocations-New Orleans - United States May 2003 to August 2004
High school diploma or GED
Skills
• Microsoft office, excell, power point, type 72 wpm, quick books, handle up to 25 phone lines, o.c.d
(10+ years)
• Business Development (Less than 1 year)
• Microsoft Office (10+ years)
• Marketing (4 years)
• Photoshop (3 years)
• Sales (10+ years)
• Microsoft Outlook
• Salesforce
• Freight Experience
• Sales Management and marketing (9 years)
• Planograms (3 years)
• Merchandising
• Pricing
• Cold Calling . tellamarketer (6 years)
• Negotiation (5 years)
• CRM Software
• Management (10+ years)
• Payroll
• Outside Sales rainbow/ kirby vaccums (10+ years)
• Inside Sales
• Research
• Office Administration (5 years)
• Office Management
• Time management
• Front desk (10+ years)
• Customer service (10+ years)
• Purchasing
• Account Management
• Supervising experience
• Manufacturing
• Logistics
• Upselling
• Profit & Loss
• Data entry
• Schedule management
• Vendor management
• Human resources
• Budgeting
• Event planning
• Bookkeeping
• QuickBooks
• Organizational skills
• Communication skills
• Clerical experience
• Administrative experience
• Office experience
• Filing
• Training & development
• Multi-line phone systems
• Phone etiquette
• Calendar management
• Team management
Languages
• English - Expert
Certifications and Licenses
Dental Radiology. Dental Assistant
August 2004 to Present
Not up to date
Assessments
Outside sales — Familiar
March 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Familiar
Sales skills — Familiar
March 2021
Influencing and negotiating with customers
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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