Medical Transcriptionist Director Health
Resume:
San Antonio, Texas *****
Phone: 956-***-****
adwbwz@r.postjobfree.com
Norma Casares
Objective
My objective is to work closely with a team efficiently using my many years of experience, skills, and knowledge while at the same time learn and grow professionally.
Professional experience
[January 2023 to present]
Homecare Dimensions, Intake Coordinator
Receive written orders from physicians for durable medical equipment. Ensure that orders are complete and properly coded for proper reimbursement. Make phone calls to facilities when documentation is not sufficient.
Input information into Brightree, electronic medical record in use.
Verify insurance.
Inform patients of copayments and deductibles and direct them to billing.
Receive orders in form of faxes and save them into shared files for other intake coordinators to process.
Coordinate with patients, case managers, and nurses to ensure that everything is in place so that orders can be fulfilled and properly reimbursed.
[January 2022 to January 2023]
Parallon, HIM department Metropolitan Hospital HIM Specialist
Assist with requests for release of information.
Run daily reports ensuring that documentation by physicians is completed using both Horizon and Meditech EMR.
Assist with queries about physician suspension due to incomplete documentation.
Do daily office tasks as they may arise, for example filing, faxing, answering office telephone calls, and any other general office duties.
Assist with baby registry, interviews with parents and filling out paperwork as per state guidelines.
[May 2004 – February 2022]
Transcription Specialists, LLC. Transcription Supervisor
Oversee incoming medical documentation for clients.
Ensure our team is delivering accurate and timely documentation from all clients.
Create work schedules for transcriptionists that ensure coverage.
Ensuring AHIMA guidelines are followed, as these are the adopted guidelines the transcription service promises.
Meet with established and new clients to assess their needs and identify areas for improvement.
Read through resumes to find potential candidates that will work well with our team.
Assist in the interview process and train qualified candidates. Find proper placement based on the candidate’s experience and availability.
Perform random quality assurance checks and provide continuous training and evaluation of existing team members.
Yearly contract renewals with all subcontractors outlining and defining areas that need to be addressed which include subcontractor responsibilities, work schedule and changes to work schedules.
Assist with yearly evaluations that determine bonuses.
Evaluate and hold individuals accountable for performance. Address issues by meeting with individuals and retraining when needed in order to improve overall performance.
Ensure HIPAA compliance and understanding from all our subcontractors. Instruct individuals on the regulations, expectations and responsibilities to protect patient health information at all times. Hand out literature and arrange continuing education in-services.
Complete various special projects including temporary contracts with clients who need assistance with work overflow and other tasks including legal transcription, board meeting transcripts, transcribing interviews, and some translations.
Directly involved in decision making process for purchasing equipment and supplies while maintaining a budget.
Assist with planning of social events for the company including holiday parties and company picnics with responsibilities of hiring catering, purchasing gifts, choosing vendors for our events, making appropriate reservations, and coordinating professional team building activities.
Accomplished various successful transition of software for different clients and different specialties which involved numerous meetings with software vendors, IT specialists and hospital administrators. I was the leader for the transition on our end, coordinating installation and training for all our users and ensuring that everyone was efficiently using the new technology. I also did re-training when deemed necessary of individuals who needed help with understanding the new platforms.
Transcription and editing of dictations for numerous physicians.
Perform all other duties as assigned.
[August 2001– May 2004]
McAllen Heart Hospital, Universal Health Systems
Medical Transcriptionist
Creation of medical documents for patients in a specialty hospital, including, but not limited to cardiology, cardiothoracic, pulmonology, some radiologic procedures, and infectious diseases.
Proper delivery (paper charts) of said documents to the patient’s rooms in intensive care unit setting, postoperative recovery areas and telemetry patients.
Assist during downtime with the medical records department, filing documents into charts, filing charts, answering phone calls. Assisting with clerical and office duties.
[2003-2015]
Active Member of AHIMA
Certified Medical Transcriptionist
Participated in local AHIMA chapter.
Involved in coordinating events for continuing education in the local chapter appointing speakers and arranging for topics of interest. I did public speaking and participated in open panel discussions.
HOBBIES AND INTERESTS:
Recent completed Master Naturalists program Class 46. I am a bird watcher. I enjoy nature walks at our local parks and trails. I love plants and gardening and am enjoying all that I learned in the program and trying to put it to use in my own home and life.
SKILLS:
Good interpersonal, communication and delegation skills.
Proficient with Microsoft Word programs.
Knowledgeable and fluent using multiple platforms used by our clients both in management and production aspect.
Excellent in multitasking and prioritizing tasks and projects.
Transcription, typing and editing, 75 WPM.
Excellent understanding of medical terminology, diagnoses, procedures and documentation regulations.
Insurance verification.
Experience in using multiple EMR platforms.
Continuing Education
Attended HIMSS Global Conference 2017 in Orlando, Florida. Attended numerous HIMS and AHIMA conferences, as well as online continuing education courses which focus in leadership skills, career development, ethics, healthcare documentation best practices, HIPAA compliance and other topics that have been relevant in strengthening my career.
Professional
References
Gloria Garcia
Colleague/Mentor, now retired
Monique Rivera, Administrator
Transcription Specialists, LLC.
adwbwz@r.postjobfree.com
6316 N. 10th Ste H. 808
Vicente Diaz, Director of Central Intake
Homecare Dimensions
adwbwz@r.postjobfree.com
12500 Network Blvd, Ste 210
Andrea Field, Director Health Information Management/Facility Privacy Officer
Metropolitan Methodist Hospital
adwbwz@r.postjobfree.com
1303 McCullough, Ste 242
San Antonio, Texas 78212
Contact this candidate