Efficient billing professional with *+years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Work History
2021-01 - Current
Medical Billing Specialist
Comprehensive Billing Services, Falls Church, VA
Perform all aspects of a medical billing for physical therapy group including correct coding for ICD-10 codes, entering charges into system, ensured all claims are submitted and printed in a timely manner
Revlew, submit, and follow-up on all audits, insurance, and patient payment posting.
Work effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Assist with billing inquiries and provide timely responses to enhance customer satisfaction.
Researched and resolved billing discrepancies to enable accurate billing.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
2010-12 - 2021-01
Licensed Massage Therapist
Balanced Body Massage Group, Upper Marlboro, MD
Maintained client treatment records and designed long-term care programs for return customers.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
2001-01 - 2010-12
Computer Information Specialist
Federal Government, Washington, DC
Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Recovered critical information from data back ups to restore functionality.
Executed technology implementation projects with minimal downtimes and business disruptions.
Served as backup for staff members, responding to system failure and maintenance emergencies.
Set up and maintained user accounts and client access.
Collaborated with vendors to locate replacement components and resolve advanced problems.
1996-12 - 2001-01
Staff Accountant
Federal Government, Washington, DC
Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.
Maintained integrity of general ledger and chart of accounts.
Education
2022-10 - Current
Medical Billing And Coding Certification
Penn Foster Career School - Scranton, PA
2003-09 - 2003-09
Bachelor Of Applied Science In Information Technology
Strayer University - Washington, DC
1995-09 - 1999-09
Associate Of Business Administration: Accounting And Business Management
Prince George's Community College - Upper Marlboro, MD
Certifications
2016-04
Licensed Massage Therapist, Virginia
Shadonne Harris
Billing Specialist
Contact
Address
Hagerstown, MD 21742
Phone
adwbww@r.postjobfree.com
Skills
Billing systems and software
Excellent
ICD-10, CPT, HCPCS
Excellent
A/P and A/R expertise
Excellent
Accounting systems and controls
Excellent
Advanced MS Office
Excellent
Medical Terminology/Medical Billing
Excellent
.