Jasmine Fermin
Lauderhill, FL *****
***********@*****.***
Communication- I like to communicate with them in a clear, easy to understand a way to solve a problem
Empathy- Interactions that may begin with someone who is frustrated or unhappy. It's important that I understand and identify with the feelings of others and communicate accordingly. Patience- Clients and customers ask me several questions, that be unhappy or ask me to repeat instructions several times. Patience is important to keep the conversation on track, to remain personable and provide a positive experience.
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist (Internship)
ExpressDocs Urgent Care Center - Delray Beach, FL
August 2022 to October 2022
1. answer calls and greet patients
2. checking patients into the clinic, scheduling appointments, and answering questions. 3. Faxing and looking up insurances
4. Assisting patients with completing necessary forms and documentation. 5. Keeping a clean and calm reception area.
Optical Lab Technician/Doctor's assistant
National Vision, Inc. - Boynton Beach, FL
May 2022 to October 2022
Clean finished lenses and eyeglasses, using cloths and solvents. Mount, secure, and align finished lenses in frames or optical assemblies, using precision hand tools. Examine prescriptions, work orders, or broken or used eyeglasses to determine specifications for lenses, contact lenses, or other optical elements. Sober Living Manager Facility
Roots to Recovery - Boynton Beach, FL
October 2021 to May 2022
• I did some administrative work and intake as well, I bring clients to our sober living facility, make sure they get a ride from treatment, hospital and other sober living home to our residence.
• I have the clients sign paperwork when entering to our residence. And make sure they pay a deposit.
• Communicate with the clients to stay sober and
• how they're feeling throughout the day .
• Make sure that they're safe
• Bed checks at Night
• Making sure everyone does their chores.
• Communicating with my house manager owner
• Discussing with my House manager about behaviors in the house.
• Interview clients for a Sober Living
• Drug testing and Breathalyze clients
• Giving out Medication to clients that are in a MAT program
• Blood pressure clients that need the most
Behavioral Health Technician (BHT)
Transformations Treatment Center - Delray Beach, FL September 2021 to February 2022
• Monitoring patients and recording your observations.
• Reporting back on each patient's progress and concerns.
• Ensuring patients have a safe and supportive environment.
• Diffusing situations in which patients wish to harm themselves or others.
• Providing emotional support to patients.
• Alerting medical professionals to intervene in emergencies.
• Carrying out assessments and other administrative tasks.
• Maintaining strict patient confidentiality.
Food Service Worker and cleaning
Panera Bread - Boca Raton, FL
January 2020 to December 2021
• assemble, and plate soups, salads, grain bowls, sandwiches, and more – using nothing but real ingredients in every single order.
• responsible for cleaning all prep equipment, silverware, glassware and dishes according to sanitation requirements. You'll be responsible for keeping the dish pit organized and assist the kitchen in keeping the line and prep areas organized and clean.
Office Assistant
Henry Street Settlement - Baruch Pl
January 2019 to October 2019
organizing and managing files, acting as receptionists, scheduling meetings and appointments, and supporting other staff with organizational tasks.
Cashier/Sales Associate
Macy's - Valley Stream, NY
April 2019 to June 2019
at Macy's involve customer service and basic computation skills. Primary job duties include greeting customers, ringing up purchases, and answering questions about products, merchandise, and services. Macy's may require cashiers to carry out sales associate job duties in some cases, as well. Education
certificate in Medical Billing & Coding
Florida Career College Boynton beach - Boynton Beach, FL August 2021 to October 2022
High school diploma
Florida career college - Boynton Beach, FL
May 2022 to September 2022
Skills
• Cashiering
• Cleaning Experience
• Merchandising
• Retail Sales
• Cash Handling
• Microsoft Excel
• Organizational Skills
• Retail Management
• Commercial Cleaning
• Pricing
• Food Service
• Food Preparation
• Busser
• Customer Service
• Sales
• Stocking
• Facilities Management
• Behavioral Health
• Facilities Maintenance
• Management
• Medical Scheduling
• Medical Records
Certifications and Licenses
CPR Certification
First Aid Certification