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Support Technician Office Administrator

Location:
Philadelphia, PA
Salary:
50,000
Posted:
April 04, 2023

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Resume:

**** ******* **, ********** **, *****

302-***-**** adwbto@r.postjobfree.com

www.linkedin.com/in/jayclaudewilson

Jason Wilson

CAREER OBJECTIVE

A management position that will effectively utilize acquired expertise, creative talents, and commitment to excellence. Desire a position with career growth potential. Since the Covid-19, I have taken GOOGLE IT courses online, and I have not stopped learning or progressing, nor have I stopped growing.

QUALIFICATIONS

● Twenty one years experience working with MS Office Software including Word, Excel, Power Point, and Publisher.

● Strong analytical and problem-solving skills.

● One year supervisory experience. (up to 10 employees) Professional Skills

● Knowledgeable in office equipment such as computer, scanner, copier, fax machine.

● Well-organized and efficient.

● Self-motivated, can quickly learn new procedures, methods, and tasks.

● Dependable – can work without supervision; able to follow directions, both oral and written.

● Works well under pressure and meets deadlines.

Interpersonal and Teamwork Skills

● Work well with a diverse group of people.

● Honest, friendly, excellent communication skills.

● Demonstrated accuracy, and attention to detail.

● Work well in a team environment.

● Scheduled, organized and ran ongoing meetings involving groups of 7 to 8 people. Computer Skills

● Above average skills in MS Office suite including Word, Excel, Power Point, Outlook, Open Office, and Firefox.

● Able to use MS Access.

● Excellent skills in preparing and maintaining spreadsheets.

● Business correspondence writing letters and memos, editing for content, spelling and grammar.

● Able to learn new software applications with ease.

● Talented in graphic art and design using MS Publisher, Paint, Adobe Photoshop, and Illustrator EDUCATION

University of Advancing Technology 2022

Associate of arts Major: multimedia with a focus on game design University of Delaware Coursework

● Time management, Effectively listening to customers, Writing for business, Building and leading teams, Public speaking, Search committee training.

York Technical Institute 2003-2005

● Major: Business Management

William Penn High School 1998-2003

● Honors and distinguished honors awards

Certificate

● Google IT Support Specialization, Technical support fundamentals, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, IT Security: Defense against the digital dark arts,

● Modeling and Rigging in 3ds Max

2009 Tatnall St, Wilmington De, 19802

302-***-**** ~ adwbto@r.postjobfree.com ~ www.linkedin.com/in/jayclaudewilson EMPLOYMENT

● Canon Middletown, DE Technician, Field Svc 1 11/2022-present

■ Inventory management, receiving and shipment of parts

■ Providing daily maintenance on printers and fixes as needed

■ Interacted with customers daily to assess needs and address problems in timely manner

● Pomeroy (Contractor) Collegeville, PA Desktop Support Technician 8/2022-10/2022

■ Preparing and shipping of laptops and accessories for new and current employees at Pfizer

■ Working through active directory setting up client accounts, software, and email. Imaging & installs

■ Interacting with customers daily to assist with troubleshooting and account access

● Inspiroz (Contractor) Chadds Ford, PA Chromebook Repair 5/2022-8/2022

■ Provided Break fix support for Chromebook products

■ Ordered parts and provided pickup and delivery of all devices

■ Performed installs as required

■ Traveled from office to office to provide technological support

● Compucom (Contractor) Moving location Field Service technician 04/2022-5/2022

■ Provide services support to several locations, differing in areas

■ Provided computer, desktop and laptops as well as peripheral installation & troubleshooting for users

■ Multiple locations, variety of different office every day

● University of Delaware Newark DE Custodial Technician 02/2013-4/2022

■ Team management of all staff (8 People)

■ Inventory management, floor care,

■ Interacting with public daily to assess needs and dispatch of orders to staff

● Think RPM Temple Hills, MD Office Administrator, web design 09/2012-01/2013

■ Provided web design support utilizing Joomla

■ Enacted customer service for all technical problems

■ Hiring and training, management of all interns for office



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