**** ******* **, ********** **, *****
302-***-**** adwbto@r.postjobfree.com
www.linkedin.com/in/jayclaudewilson
Jason Wilson
CAREER OBJECTIVE
A management position that will effectively utilize acquired expertise, creative talents, and commitment to excellence. Desire a position with career growth potential. Since the Covid-19, I have taken GOOGLE IT courses online, and I have not stopped learning or progressing, nor have I stopped growing.
QUALIFICATIONS
● Twenty one years experience working with MS Office Software including Word, Excel, Power Point, and Publisher.
● Strong analytical and problem-solving skills.
● One year supervisory experience. (up to 10 employees) Professional Skills
● Knowledgeable in office equipment such as computer, scanner, copier, fax machine.
● Well-organized and efficient.
● Self-motivated, can quickly learn new procedures, methods, and tasks.
● Dependable – can work without supervision; able to follow directions, both oral and written.
● Works well under pressure and meets deadlines.
Interpersonal and Teamwork Skills
● Work well with a diverse group of people.
● Honest, friendly, excellent communication skills.
● Demonstrated accuracy, and attention to detail.
● Work well in a team environment.
● Scheduled, organized and ran ongoing meetings involving groups of 7 to 8 people. Computer Skills
● Above average skills in MS Office suite including Word, Excel, Power Point, Outlook, Open Office, and Firefox.
● Able to use MS Access.
● Excellent skills in preparing and maintaining spreadsheets.
● Business correspondence writing letters and memos, editing for content, spelling and grammar.
● Able to learn new software applications with ease.
● Talented in graphic art and design using MS Publisher, Paint, Adobe Photoshop, and Illustrator EDUCATION
University of Advancing Technology 2022
Associate of arts Major: multimedia with a focus on game design University of Delaware Coursework
● Time management, Effectively listening to customers, Writing for business, Building and leading teams, Public speaking, Search committee training.
York Technical Institute 2003-2005
● Major: Business Management
William Penn High School 1998-2003
● Honors and distinguished honors awards
Certificate
● Google IT Support Specialization, Technical support fundamentals, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, IT Security: Defense against the digital dark arts,
● Modeling and Rigging in 3ds Max
2009 Tatnall St, Wilmington De, 19802
302-***-**** ~ adwbto@r.postjobfree.com ~ www.linkedin.com/in/jayclaudewilson EMPLOYMENT
● Canon Middletown, DE Technician, Field Svc 1 11/2022-present
■ Inventory management, receiving and shipment of parts
■ Providing daily maintenance on printers and fixes as needed
■ Interacted with customers daily to assess needs and address problems in timely manner
● Pomeroy (Contractor) Collegeville, PA Desktop Support Technician 8/2022-10/2022
■ Preparing and shipping of laptops and accessories for new and current employees at Pfizer
■ Working through active directory setting up client accounts, software, and email. Imaging & installs
■ Interacting with customers daily to assist with troubleshooting and account access
● Inspiroz (Contractor) Chadds Ford, PA Chromebook Repair 5/2022-8/2022
■ Provided Break fix support for Chromebook products
■ Ordered parts and provided pickup and delivery of all devices
■ Performed installs as required
■ Traveled from office to office to provide technological support
● Compucom (Contractor) Moving location Field Service technician 04/2022-5/2022
■ Provide services support to several locations, differing in areas
■ Provided computer, desktop and laptops as well as peripheral installation & troubleshooting for users
■ Multiple locations, variety of different office every day
● University of Delaware Newark DE Custodial Technician 02/2013-4/2022
■ Team management of all staff (8 People)
■ Inventory management, floor care,
■ Interacting with public daily to assess needs and dispatch of orders to staff
● Think RPM Temple Hills, MD Office Administrator, web design 09/2012-01/2013
■ Provided web design support utilizing Joomla
■ Enacted customer service for all technical problems
■ Hiring and training, management of all interns for office