Hospitality
Resume:
Date of Birth: **th Dec., ****
Gender: Female
Nationality: Kenyan
Marital Status: Married
Mobile: +254-***-******
Email: adwbqa@r.postjobfree.com
I am an enthusiastic team player who is reliable, highly adaptive to work requirements and committed to
excellence in whatever task undertaken. I am a results orientated person, who aims to deliver above expectations while using my strategic thinking to manage complex tasks and responsibilities.
OBJECTIVE
To deliver my duties and responsibilities to the fullest satisfaction of customers, superiors and subordinates through continuous contribution, dedication and learning. To pursue a career in which I will achieve the highest levels of productive working as an individual or a group by utilizing the knowledge and skills I have gained throughout my career.
To deliver the following attributes as a result of experience from previous employment, such as empathy,
communication skills, product knowledge, problem-solving skills, patience, positive attitude, listening skills, professionalism, and time management and maintaining professionalism.
EDUCATION
IELTS LIFE SKILLS B1
British Council
2023
CERTIFICATE IN COMPUTER APPLICATION
Tobaz Computer College
2022
CERTIFICATE IN CATERING
NYS School of Catering
2012 – 2014
KENYA CERTIFICATE OF SECONDARY
EDUCATIONKenyatta Girls High School
2018 - 2011
JUDY WANGARI MWANGI
HOSPITALITY
EXPERIENCE
BABEL RESTAURANT IN LEBANON
Location: Lebanon
Position: Waitress
Date: September 2014 – November 2016
Duties and Responsibilities
• Serving food and beverages in a professional manner with high levels of customer service.
• Setting and cleaning tables and service areas.
• Dealing with customer complaints.
• Checking with customers to ensure that they are enjoying their meals and take action to correct any problems ELITE BYBLOS HOTEL
Location: UAE
Position: Waitress/Chef
Date: November 2017 – November 2019
Responsibilities and duties included the following:
• Provide excellent customer services.
• Always strive towards best customer
satisfaction.
• Greet customers and present menus.
• Make suggestions based on their preferences.
• Take and serve food/drinks orders.
• Up-sell when appropriate.
• Arrange table settings
HOTEL WATERBUCK LIMITED
Location: Nakuru, Kenya
Position: Housekeeping
Date: November 2020 – October 2022
Duties and responsibilities
• Vacuum, clean, dust and polish guest rooms.
• Make beds, change sheets, remove and replace
used towels and toiletries.
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards.
• Ensure security of guest rooms and privacy of
guests
KENYA CERTIFICATE OF PRIMARY EDUCATION
Thika Muslim Primary School
1998 – 2007
LANGUAGES:
English, Arabic & Swahili
REFERENCES
Mr. Nahason Mbugua
Safaricom Manager
Mr. Ashfaq Ahamd
Elite Maids HR
Mr. Mohammad
Bitech ME Manager
Contact this candidate