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Customer Service Housekeeper

Location:
Los Angeles, CA
Salary:
20.00
Posted:
April 04, 2023

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Resume:

Shannon Washington

Porter/Dsp

323-***-**** adwbow@r.postjobfree.com INGLEWOOD, CA 90305

CAREER OBJECTIVE

Highly organized and detail-oriented professional with experience in housekeeping and hospitality management. Proven track record of successfully supervising and coordinating housekeeping operations in high-pressure environments. Committed to providing exceptional customer service and creating a safe, clean, and pleasant environment for guests. EXPERIENCE

HOUSEKEEPER/ LEAD, Carson, CA

ABM, June 2016-Present

• Cleaned and restocked restroom areas with towels and toiletries.

• Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.

• Inspected guest suites and public areas daily to ensure high standards of cleanliness

• Sanitized tables and countertops with cleaning solutions.

• Managed facility inventories by restocking cleaning solutions and linens.

• Checked room appliances for proper functionality.

• Greeted guests and employees, delivering friendly service in interactions.

• Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.

• Reported any maintenance or safety issues to the appropriate personnel.

• Followed infection control and universal procedures, maintaining sanitary environment.

• Wiped down windows and mirrors with glass cleaner.

• Sanitized bathroom fixtures and restocked amenities according to established protocols. POTER, WeHo, West Hollywood, California

Quixote production studio, March 2022-October 2022

• Clean stages and offices as well as restroom and eating areas.

• Did high touch disinfectant.

• Restocked the closet

• Vacuum, broom and cuddy, clean windows.

• Provided great customer service to our clients, to make sure everything is at it best. DSP, Torrance, Torrance, California

Arial Vision, April 2003-June 2013

• Identified changes in client status or needs and communicated to supervisor.

• Responded promptly and positively to client requests for assistance.

• Supervised and assisted patients during showers and baths.

• Maintained records of services performed and condition of patients.

• Followed infection control and safety policies and guidelines.

• Participated in crisis intervention and de-escalation procedures.

• Prepared and served food for patients, following special prescribed diets.

• Administered medications to patients based upon physician or nurse guidelines.

• Provided transportation to medical and recreational appointments.

• Established personal relationships with clients to maintain patient comfort and care.

• Administered bedside and personal care, such as ambulation, and personal hygiene assistance.

• Served clients regular balanced meals for breakfast, lunch and dinner.

• Cleaned and organized client's living quarters to make living conditions more hospitable. EDUCATION

BACHELOR OF SCIENCE (B.S.) IN NURSING, Compton, COMPTON, CALIFORNIA Compton El camino collage, July 2016

CERTIFICATIONS

• Dsp 1 • Dsp2

• CpI



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