NICOLE VAN PATTEN

Oskaloosa, IA *****

adwbnj@r.postjobfree.com

641-***-****

I am currently looking for a position in an office type environment to utilize my experience to advance in my career.

Work Experience

Assistant Store Manager

Dollar General Inc - Oskaloosa, IA

June 2017 to July 2018

• Greeted customers

• Counted tills

• Answered customer questions and resolved any issues

• Found item prices

• Inventoried stock

• Checked in merchandise from vendors

• Closed or opened store

• Entered all days sales into computer

• Made deposits at bank

• Operated cash register

• Checked in and unloaded company truck

• Maintained a clean store

Customer Service Representative/Cashier

Dollar General Inc. - Oskaloosa, IA

April 2013 to October 2016

• Assisted customers with a warm and professional attitude

• Answered general questions

• Operated cash register

• Cleaned store

• Unloaded company truck

• Stocked shelves

• Resolved customer issues

Housekeeper

Comfort Inn by Choice Hotels - Oskaloosa, IA

August 2012 to April 2013

• Carried linens, towels, and cleaning supplies using wheeled carts

• Cleaned guest rooms and restrooms

• Vacuumed hallways, lobbies, lounges, stairways and other work areas

• Emptied wastebaskets, cleaned ashtrays and transported trash to disposal areas

• Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items

• Kept storage areas and carts well-stocked, clean, and tidy

• Moved furniture and turned mattresses

Bookkeeper/Receptionist

Hedrick Medical Clinic - Hedrick, IA

August 2001 to March 2004

• Received and posted customer and insurance payments

• Performed data entry

• Answered calls, provided information, and took messages

• Scheduled appointments

• Transcribed doctors handwritten information

• Maintained patient files

• Worked with pay records, invoices and balance sheets

• Transmitted information or documents to patients or physicians

• Operated and maintained copiers, fax machines, and printers

• Prepared outgoing and incoming mail

• Balanced bank account monthly

• Made daily banking deposits

• Calculated employee payroll

• Prepared quarterly and yearly taxes

• Knowledge sets include: Electric typewriters, Email software, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint and Microsoft Word

Education

Certificate in Bookkeeping

Indian Hills Community College - Ottumwa, IA

February 1991 to September 1991

High school or equivalent in General

Tri-County High School - Thornburg, IA

August 1987 to February 1991

Skills

Computer Skills (10+ years), Customer Service (8 years) Additional Information

Skills

Accounts Payable, Accounts Receivable, Banking, Cashier, Computer Accounting, Computer Literate, Customer service, Data Entry, E-Mail, General Office, Internet Knowledgeable, Invoicing, Microsoft Word, P and L Statements, Payroll, Quarterly and yearly Taxes, Ten Key, Typing, Medical History, Medicare, Microsft Vista, Balance Sheet, Microsoft Office, Office Equipment, Photocopier, Printers, Telephone Skills, Appointment Setting, Microsoft Windows, Taking Messages, Business Intelligence, Bookkeeping, Microsoft Outlook, Microsoft Powerpoint

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