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Assistant Manager Csr

Location:
Westland, MI
Posted:
April 03, 2023

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Resume:

Sata Lopa

734-***-**** adwbmw@r.postjobfree.com

CAREER PROFILE

** ***** ** ********** ** Human Resource Management with significant experience working in the Information Technology (IT) sector. Provision of client-focused HR services in the areas of employment, employee relations, pay, benefits, performance management, training, and compliance. Experience in managing Human Resources, Employment Law and Payroll processes for the USA, Canada, India, and Malaysia region.

COMPETENCIES

• HR Department Setup • Benefits Administration

• Global Mobility & Employment Law • Workforce analysis

• Change Management & Reengineering • Internal and External HR audits

• Succession Planning & Development • Project Resource Management

• Performance Compensation Program • Employee Relation, Diversity & Inclusion Software

ADP, Microsoft Office ( MS Office), EmployWise™ (eHRIS) Work History

CIGNEX Senior Manager, Human Resources

2014 to date

Deployed to USA Head Office to take over Lead HR role, responsible for entire HR admistration which includes Payroll - Benefits & Compensation Administration, Training & Development, and Employee Relations & Compliance.

Manage employee life cycle, onboarding, off-boarding, and discipline. Creates and executes policies and procedures. Ensures compliance with FLSA and DOL guidelines.

Manage companies’ multi-state payroll process including, biweekly, semi-monthly, expatriates, and compensation programs and salary administration to ensure corporate policy compliance and regulations adherence

Key member for strategic plan formulation for USA benefit consolidation work with an insurance broker on annual benefit program renewal, for medical, dental, vision, life & disability, and 401k.

Manage Global Mobility Program, work with immigration lawyers and project manage immigration needs for the Corporation, including Blanket H1-B, L-1A, L1-B, Green Card, and Canada work-permit visa processing.

Drive strategic and tactical initiatives; corroborate with the management team to plan, develop, evaluate, and administer HR policies, programs, practices, and strategies to promote the organization’s goals.

Established and maintain an open channel of communication to connect with employees to develop a desirable place to work based on positive employee engagement initiatives.

Safety and compliance officer for the US to include: Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), etc.

Advise and influence the leadership team on HR implications of business strategies and initiatives

Before USA deployment, role enhancement to include resource management and business operations

Single point of contact for the delivery, Business Opps, Finance, HR, ER, L&D, and TA team to formulate effective strategies for better utilization of resources

Managed 500+ resources pan India, across the Business

Maintain requirement closing ratio by utilizing bench ratio of 70:30

Closed several requirements that were Short for Sales (Losing billability/revenues due to unavailability of resources) thus saving revenue loss of the BU.

Member of corporate ISO Team – responsible for ensuring all HR policies, procedures, processes, and HR Websites are accurate and associates are trained accordingly.

Designed JDs and KRAs/KPIs for different positions.

Introduced Connects / Meet's / Engagement program and revamped all existing processes to increase communication, trust, and belongingness within and across the teams.

Systematic, well-planned, and regular employee engagement activities (Fun @ Work)

Implementation of the eHRIS system and Anti-Sexual harassment policy and procedure.

Cost-effective Rewards & Recognition program introduced. Nascent Info Technologies Assistant Manager

February 2013 till February 2014

Responsible for redesigning and streamlining HR policies and processes with a strategic outlook with minimum cost.

Reimage HR policies and process

Managed compensation and performance management programs including maintaining pay structure, variable incentive programs, job titles, and descriptions.

Developed all Standard Operating Procedures (SOP) for HR policies and procedures.

Coach Managers on Employee Relations (ER) issues

Analyze wage and salary reports and data to determine a competitive compensation plan

Handle all HR-related queries from staff and external clients TatvaSoft Assistant Manager HR

June 2008 to July 2012

Promoted to fulfill a broad range of HR functions including, recruiting and selection, training and development, employee relation, administering benefits, disciplinary action, and HR records.

Successfully establishing the Human Resource Department from the grassroots.

Multiplied the strength of employees from 45 to 400 employees within 4 years.

Initiated Corporate Social Responsibility (CSR) activity.

Contemplated and executed the Reward and Recognition Program.

Spearhead matrix-based annual review process project with measurable KRA and KPIs

Designed, formulated, and implemented HR Policies/Manual, Employee Handbook, and other Strategic Processes & Procedures, after benchmarking with a similar-level company in the industry, meeting the growing needs of the industrial stander.

Managed payroll process, PF, ESI, audits, etc.

Fact Personnel Recruitment Consultant

January 2006 till April 2008

Recruited to work on manpower requirements for pharmaceutical clients.

Handled recruitment, interviews, and hiring profile. Education & Certifications

Degree in Bachelor of Commerce

Post Graduate Diploma in Human Resource Management Post Graduate Diploma in Industrial Relations and Personal Management



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