NOMSA MAGDELINAH NTAKANE

841**********

*** ***** ******,******,****

adwbjh@r.postjobfree.com 076*******/078*******

1. ABOUT ME

I possess a strong work ethic displayed by my willingness to work during holidays and weekends throughout my career.My prior experience has given me a strong sense of client service and a comprehensive understanding of information systems. I am constantly maintaining awareness of market trends and keeping in touch with the latest industry developments. i consider myself to be dedicated and dependable individual who possesses excellent verbal communication and client orientation skills. 2. AREAS OF EXPERTISE

• Problem Solver

• Analytical

• Proffessional and Mature

• Team Player

3. PERSONAL SKILLS AND COMPETENCIES

• Language abilities ENGLISH Excellent with reading,writting and speaking TSWANA Excellent with reading, writting and speaking ZULU Excellent with reading, writting and speaking

• Computer Skills Ms office, Internet & Email

• Communication Skills I have experience in communicating with clients both telephonically and face to face.

• Leadership Skills I have always been helpfulto others wether in academics or life coaching which is the first fundamental of leadership qualities

• Organisational Skills I have organized invoices and receipts and made sure every amount is recorded and balanced

4. WORK EXPERIENCE

Period 2019- Present

Company Dispak Industries

Position Quality Controller

Tasks

• Responding and solving customers' complaints

and comments

• Maintain high standards in my work

• Attend to customers enqueries on products

• Ensure all products to be delivered to clients are in good quality Period 2015- 2019

Company MBC Maree Communications(vodacom Chatz)

Position Call Centre Agent

Tasks

• Sell Vodacom cellphone contracts and insurance to potential clients

• Call potential clients to expand my customer base

• Explain the features of various products to clients

• Analyse clients' current contract and suggest additions or changes

• Reach and exceed set targets

Period 2008- 2015

Company President Hyper

Position Cold meats supervisor( DELI)

Tasks

• Supervise staff

• Dealing with sales as, and when required

• Provide customers with product knowledge

• Count stock and place orders with suppliers

• Take telephone orders directed to the department

• Provide and inspire outstanding service to my customers 5.EDUCATION

SCHOOL ENTUTHUKWENI COMPUTER TRAINING

YEAR 2017

COURSES COMPLETED

• WORD PROCESSING :MS WORD

• SPREADSHEETS : MS EXCEL

• DATABASE : MS ACCESS

• PRESENTATION : MS POWERPOINT

• CONTACT MANAGEMENT : MS OUTLOOK

• KEYBOARDING SKILLS

SCHOOL MATLA COMBINED SCHOOL

YEAR 2004 SENIOR CERTIFICATE( MATRIC)

SUBJECTS PASSED

• ENGLISH

• TSWANA

• ACCOUNTING

• ECONOMICS

• TRAVEL & TOURISM

• HOME ECONOMICS

6. REFERENCES

CONTACT PERSON MR SIMON MOLEFE

COMPANY DIPAK INDUSTRIES

POSTION MANAGER

CONTACT NO. 011-***-****

CONTACT PERSON MRS MARYANNE MACKAY

COMPANY MBC MAREE COMMUNICATIONS

POSITION MANAGER

CONTACT NO. 010-***-****

CONTACT PERSON MR ALFRED/ PATRICIA SENNELO

COMPANY PRESIDENT HYPER

POSITION HR DEPARTMENT

CONTACT NO. 011-***-****

Contact this candidate