Stocking Associate Control Clerk

Location:

Birmingham, AL

Salary:

$20.00

Posted:

April 03, 2023

Contact this candidate

Resume:

Yolanda Witherspoon

**** ******** ***** **** ~ Birmingham, Alabama 35216 Telephone: 205-***-****

Email: *****************@*****.***

It is my desire to obtain a position which allows me to utilize my professional competencies while providing superior customer service, excellent work ethics through creativity, customer satisfaction and complete resolution to the customer. I desire to not only become a valuable asset to my company, but to become a vital part of a professional work environment in which allows me to exemplify those ethics by serving the company with those skills. Jess Lanier High School – Birmingham, Alabama

Alabama High School Diploma with Advanced Academic Endorsement 02/2001– 06/2016 The Office Depot/Officemax McCalla, AL Inventory Control Clerk

• Received and counted stock items, and recorded data manually or by electronically

• Examined and inspected stock items for wear or defects, reporting any damage to immediate supervisor

• Operated and maintained RF Scanner to locate proper inventory and input items into inventory database

• Verified inventory computations by comparing them to physical counts of stock, investigating discrepancies and adjusting errors as required

• Operated Cherry Picker, pallet jack, and forklift to move products to proper locations

• Carefully moved damaged products to return area

12/2016– 06/2017 Amerisource Bergen Pelham, AL

Stocking Associate/Receiving

• Received end products

• Carefully monitored expiration dates on medications

• Received and counted stock items, recording data manually or via computer

• Marked and scanned stock items using proper identification tags, stamps, electric marking tools, or other labeling equipment

• Ensured Quality Control was met precisely each month

• Maintained a safe and productive environment while safeguarding health regulations as it pertains to patient’s safety 09/2017– 02/2018 Evonik (Aerotek) Birmingham, AL

Inventory Control Clerk

• Checked in incoming truck drivers

• Received bill of laden and keyed all information into computer system electronically

• Completed all quality inspections

• Maintained a safe work environment between freight and office relations

12/2018– 07/2020 PRA Group, Inc. Birmingham, AL

Account Representative II

• Researched disputed account issues and provided resolutions to ongoing cases

• Recorded and processed received disputes

• Determined the appropriate dispute classification

• Ordered new and reviewed existing documentation to investigate and resolve the dispute

• Prepared correspondence (letters, emails, and/or faxes) and followed up with investigative faxes

• Electronically filed all documentation according to policy and procedures

• Obtained account information and account verification from seller of the account

• Served as liaison between debtors, sellers and other parties and Company on disputed account as required to appropriate parties

• Coordinated an assigned caseload involving knowledge of alternative dispute resolution process

• Worked extensively to provide resolutions to ongoing legal procedures, court hearings, rules of court, statutes, and legal documents for specific legal disputes

• Provided strong knowledge of legal procedures, offering a reasonable solution to the customer

• Received perfect quality scores every month since hire date 07/2020 – 09/2021 PRA Group, Inc. Birmingham, AL

US Specialist Dispute Resolution-Account Management

• Researched disputed account issues and provided resolutions to ongoing cases

• Recorded and processed received disputes

• Received perfect quality scores every month since hire date