ELIZABETH MARTINEZ

**** ******* ******, ********** *****, CA, 92648 Ph: 949-***-****

Email · adwbiv@r.postjobfree.com

SUMMARY

Friendly and enthusiastic Sales Representative with 24 years of specialization in hospitality and sales. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent the company with a friendly, professional demeanor at all times. Offering superb customer service proficiency and passion for exceeding sales goals and maintaining professional relationships with all accounts. Results-oriented professional seeking employment with a professional company looking for a long-term employee.

SKILLS

● Active Listening

● Customer and Personal Service

● Service Orientation

● Critical Thinking

● Negotiation/Persuasion

● Sales and Marketing

● Food Production

● Time Management

● Computers and Electronics

● Administration and Management

● Judgment and Decision Making

● Mathematics

EXPERIENCE

Account Executive May 2022- October 2022

Crown Meat & Provisions- Palm Springs, CA

Prospect new and existing customers in the Huntington beach area including restaurants, health care, schools, golf clubs, and any other type of businesses buying proteins.

Take orders for customers in person, over phone, via fax or anyway a customer prefers order to be taken.

Check orders to make sure they are filled or find substitutions for the customer so they aren't shorted on product.

Participate in ongoing training and weekly meetings as well as weekly reports. Maintain growth as well as help the customer grow their business. Also, to maintain account balances, payments, set them up online or collect payment while optimizing sales and growth.

Continue to educate customers or prospective customers on new products or new laws passed to make sure they have all options available to them at all times.

Account Executive Feb 2015-April 2020

Shamrock Foods Distribution- Eastvale, CA

Prospect new customers and build a territory to grow the customer base utilizing restaurants, hotels, resorts, golf clubs, schools, and many other types of businesses.

To support customers through menu engineering to help analyze food costs, waste, labors costs, and profitability.

Conducting product demonstrations or bringing samples as well as inviting to all food shows or meetings.

Leverage technology for improved customer efficiency and to drive customer experience.

Participate in ongoing training and weekly meetings as well as weekly reports. Maintain growth as well as help the customer grow their business. Also, to maintain account balances, payments, set them up online or collect payment while optimizing sales and growth.

Server/Catering/Bartender April 2010-Mar 2015

La Jolla Beach and Tennis Club - La Jolla, CA

Responsible for 4-star customer service at all times while working as a team. Trained in multiple positions to be versatile with the company and have knowledge of many departments and services we have to offer. Train new staff in multiple departments.

In charge of paperwork and daily reports, as well as closing duties. I've won many monthly sales contest as well as yearly contests for incentives to encourage the staff to sell and have prompt knowledge of all food, beverage, and banquet packages offered at the Marine Room as well as all other department of LJBTC.

Able to answer the phones for reservations, appointments, meetings, or any service the customer needs.

2

Responsible for knowledge and pricing of monthly changes to anything with the company such as, food, wine, services, buyouts, partial buyouts for pharmaceutical companies, Colleges, Weddings, and any other event. Able to work in multiple positions in one shift to be able to cut labor costs. Server/Bartender/Assistant Manager June 2008-Jan 2010 Bencotto Italian Kitchen - San Diego, CA

Responsible for running the front of the house during day shifts: Including serving, answering phones, taking reservations, running food, bartending, cleaning and making sure guests are happy at all times. Responsible for training new servers when hired on food, beverages, and sales techniques.

Servers are responsible for knowing the menu and wine list, serving their stations, running and closing side work, customer service, and working as a team.

Attend weekly meetings and help prepare meeting itinerary with owners. Manager

iTAN Solariums and Day Spa -

Temecula, CA

March 2005 -May 2008

Provide innovative ideas at monthly sales meetings with Franchisor. Responsible for meeting stores monthly sales targets. Responsible for Hiring and training new staff in addition to the store schedule. Responsible for daily, weekly and monthly reports and paperwork. Responsible for overseeing every transaction in the store daily and store deposits.

To make sure all customer service needs are handled professionally. Manage store inventory, shift reports, and responsibility zones done daily. Lead Server /Bartender Sep 1998-May 2008

RJ'S Sizzlin Steer - Murrieta, CA

Lead Server/Bartender - (2001-2008) Customer service, sales, cleaning, cashing

out customers, menu knowledge, tests, reports.

3

Training new employees, shift meetings, management meetings, and overall knowledge of the restaurant business.

Busser (1999-2001) cleaning tables and assisting servers and managers with help, if needed.

Hostess (1998-1999) Greeting people, answering phones, cashing out customers, seating customers, taking reservations and anything else for the customers or staff.

Sales Representative / Realtor Jan 2005-Nov 2007

Prestige Homes - Fallbrook, CA

Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

Compare a property with similar properties that have recently sold to determine its competitive market price.

Advise clients on market conditions, prices, mortgages, legal requirements and

related matters.

Present purchase offers to sellers for consideration. Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met

before closing dates.

Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

Interview clients to determine what kinds of properties they are seeking. Investigate clients' financial and credit status to determine eligibility for financing.

EDUCATION

Associates Jan 2014

San Diego Mesa College - San Diego, CA, US

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I obtained my Associates Degree in Health and Science, Prerequisites to transfer for Bachelors of Science in Nursing to National University. Temecula Valley High School - Temecula, CA, US Jan 2001 I graduated one semester early with a 3.45% GPA.

Biomedical Statistics and Information Literacy Feb 2014 National University - San Diego, CA, US

I took Biomedical Statistics and Information Literacy, and am currently enrolled to apply for the RN program.

Certifications

California Real Estate License

Angus Beef Certification (Through US Food Service) CPR Certification

Awards

Top Performer, Inside Sales Team, Prestige Homes 2007 Outstanding Achievement in Customer Satisfaction, (LJBTC) 2013 Most Bubbly Personality award (LJBTC) 2015

Kitchen Intelligence with Shamrock Foods 2019

Menu Engineering with Shamrock Foods 2019

Sales Meeting Awards -

Most new cases for Dairy category from previous quarter of all sales reps August 2017 & December 2018 Most new cases for Protein category from previous quarter of all sales reps December 2018 Most new cases for Beverage category from previous quarter of all sales reps April 2019 5

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