Senior Product Owner

A Certified ScrumMaster with over 16 years of experience in Information Technology industry with professional expertise as a Senior Product Owner successfully executing projects in Life Products in Insurance domain, manufacturing in healthcare domain and Equities in Banking and Finance domain with Strong understanding of systems- of process flows, order management, analyzing existing systems and business models ensuring a focus on efficiency, quality, timeliness and continuous improvements.

Responsible for delivering business results using SAFe Agile methodologies to create enhanced digital capabilities across the program.

Delivered Strategic technical leadership overseeing multiple complex projects and initiatives with changing priorities, successfully manage all aspects of projects from concepts and design through execution using various agile methodologies like scrum, Kanban.

Accomplished, results-driven Scrum Master and Product Owner with a proven record of success over leading agile software development teams and in managing data-rich SaaS applications.

As a Product Owner I have acted as a liaison between business, various interacting teams and IT teams to refine the product and incorporate features based on market demands. Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision.

Translated product ideas and vision into actionable work for our development and QE team, including use cases,workflows, epics, stories, tasks, and UX designs of product wireframes.

Collaborative Leader well Versed with Accelerated Delivery, IT Operations & Strategy and implementing Agile Techniques (Scrum, Kanban and SAFe). Experienced in Delivery Leadership, Large Scale Transitions, and Relationship Management at Senior Levels.

Product Manager and Senior Product Owner experience and knowledge in managing Life Products and end to end Policy Processing application.

Extensive experience in translating product vision and priorities into detailed product requirements in terms of features and epics, responsible for prioritizing the backlog, creating and accepting user stories.

Expertise in conducting user experience research to determine product improvements and competitive market analysis to prioritize new features

Managed products based on AWS & AZURE cloud platforms and was also part of cloud to cloud and On-prem to cloud migration projects.

Certified SAFe (Agile Scrum) practitioner.

Certifications

•Certified Scrum Master

•SAFe Agilist

•Six Sigma Green Belt

•NCFM

Expertise

Agile Development Life Cycle

Scrum Project Management

Powerpoint, Excel

Product Lifecycle Management

Business Process Improvements

User Stories,Product Roadmap,Product Backlog

JIRA

Strong Leadership

Communication

Technical Skills:

Tracking Tools: JIRA, Rally, HP ALM

Programming Languages Java, PL/SQL, XML, FTL, HTML5, C, C++, VBSCRIPT, TCL

IDE: Eclipse, TOAD, SQL Plus

Web / Enterprise: Servlet, JSP, SOAP UI, WSDL, RESTful WS, JMS, JDBC, JNDI

Operating Systems: Windows NT/2000/XP/98/95/ME, Sun Solaris, Unix/Linux

RDBMS: ORACLE 9i/8i, MS-SQL Server 2000, DB2, MS Access, MySQL

Application Lifecycle Management Tool: Rally, SharePoint, HP Quality Center, UFT, Selenium Web driver,Postman

Trading Platform: Fidessa (V14)

Cloud based CRM : SalesForce, ServiceNow

Awards

Emerging Leader

Pillar of Excellence

Kudos and Star of the Month

Employment Summary

Pfizer Inc

Senior Product Owner – Pfizer Inc Boston, USA (Aug 2021 - Present)

As a Senior Product Owner I am responsible for delivering business results using SAFe Agile methodologies to create digital capabilities across the digital global supply of manufacturing division of Pfizer. I own and maintain the Product Backlog, do the Sprint planning and Prioritization activities, responsible for creating Epics,features in Jira Align and writing stories in Rally,JIRA

Key success measures include productivity improvement and customer NPS.

Work closely with business users and owners to define product strategy and device corresponding delivery through data analysis, discovery process, prioritization of features that align with overall product vision.

Lead biweekly product update and strategy meetings to identify product development needs and to ensure timely delivery.

Work closely with digital teams,business owners,content, UX design teams, product, IT and customer service teams to ensure product delivery and overall performance.

Manage the scrum team to optimize the digital experience for Tier1-Tier6 users as well as business leadership. Outcome was key input into the program increments for 2021 strategic planning process.

Lead the team at PGS Pfizer to deliver best-in class data visualizations to explore complex data sets with powerful business,economic and health insights with all coordinated scrum and release activities

Responsible for delivering business results using SAFe Agile methodologies to create enhanced digital capabilities across the program.

Provide sprint goal and tactical objectives to scrum team, and provide quick decisions to system level questions and defect triage

Lead the entire program execution defining targets for volumetric model for outcome based work tracking, streamlining volumetric data collection and establishing weighted units’/cost computation.

Cognizant Technology Solutions

Product Owner – John Hancock Insurance Boston, USA (Jan 2017 – July2021)

Cognizant Title – Manager – Projects

As a Product Owner facilitate release planning, sprint planning, and retrospectives and responsible for creating tasks and writing stories in Rally,JIRA

Responsible for prioritizing the backlog, creating and accepting user stories.

Led the building, maintenance and re/prioritizing the Program Backlog into stories for implementation based on user value and time.

Gathered user business requirements by meeting business users and generated business models and use cases.

Developed long-term product line strategies, forecast, and annual operating plans for transit bus and truck aftermarket product line.

Created product plans and user stories based on business and customer requirements for three different financial reporting products.

Led and coordinated scrum and release activities for a cross-product, cross-group, multiple team product release that allowed the release to ship ahead of schedule

Provide sprint goal and tactical objectives to scrum team, and provide quick decisions to system level questions and defect triage

Managed products, policies, procedures, and pricing while defining overall product strategy.

Led monthly product line reviews to communicate product sales and market trends.

Managing the delivery work for EDGE program that included the quality engineering and assurance required for various complex integrations such as upstreams with SalesForce, ServiceNow,the Policy Processor,JHIM,Correspondence,Products management system,Downstreams(Agency,Pending Feeds,Client Index etc.)

Part of EDGE Agile teams involving functional automation, in-sprint automation using UFT, End to end testing.

Harmonized multiple engineering tools for DevOps and facilitate mind share sessions with the customer leadership team to help them understand and assess the best tools in the industry that can be leveraged for in-house needs.

Spearhead a centric forum, to channelize all the business needs flowing under different subject area within a single umbrella to control and audit the services provided by Cognizant to various business groups within the Client space.

Mentor teams to strengthen Delivery Excellence and build greater collaboration across teams driving synergies.

Associate Product Owner – Manulife Insurance Toronto, Canada (Jun 2016 - Jan 2017)

Cognizant Title – Manager – Projects

Met regularly with Business and internal stakeholders to understand the company's plans for the products.

Created product plans and user stories based on business and customer requirements for three different financial reporting products.

Be the strong liaison between Product Management and development to ensure a transparent and productive workflow environment

Work with program management to track schedule against the roadmap, and escalate risks and issues

Managed service delivery by the QA team (~3M$) deployed for customer projects across New Business, Insurance Customers On-boarding and Web & Digital engagements.

Manage resources and teams including work performance reviews, promotions, approve expenses, leave request and hiring / firing.

Enable customer's IT objective by implementing continuous improvement initiatives like QA timeline optimization, expanding automation.

Contribute to Business Development by identifying opportunities where Cognizant's services can be offered.

Project Manager – IFDS Investments Bengaluru, India (Nov 2015 - June 2016)

Cognizant Title – Manager – Projects

Client relationship Management - Build positive and productive relationships with IFDS executives/ senior management.

Work on business contracts and costs with customers as needed.

Develop account strategies to meet monthly revenue target and ensure customer satisfaction by addressing customer concerns and queries in a timely and accurate manner.

Manage Financial activities including monthly Invoicing of project, Budget plan submission, Timesheet reconciliation, Revenue forecast/projections, contract amendments

Project Delivery Manager – Societe Generale Bengaluru, India, (Dec 2009 - Nov 2015)

Cognizant Title – Manager – Projects

Delivery Management role included managing the delivery across 3 regions (AS/EU/US), managing delivery for Regression testing, Functional testing and Automation testing across the regions. Apart from managing multiple projects and releases simultaneously, was involved in the Go/No-Go decision making for releases.

As part of People Management, held the responsibilities such as: hiring new resources for new billable positions, Release of resources from the team or promotion to next levels based on their performance, decision making in creation of new positions when required by the client.

Product Specialist – Fidessa Center of Excellence

Wipro Technologies Ltd- Senior Project Engineer Pune, India (Nov 2007 - Aug 2008)

Provide Expert Guidance – product specific,Proposal creation for new Fidessa projects.

Member of Wipro Fidessa CoE Team. Understanding Functional and technical architecture knowledge of Fidessa trading system.

Project Lead – ABN AMRO-Fidessa Mumbai, Pune (India) & London (UK) (Dec 2003 – Nov 2007)

Tata Consultancy Services Ltd – Assistant System Engineer

Functional Analysis, Enhancement of required changes, Development of MiFID changes, Testing of various Exchange Upgrades for all the subsystems of Fidessa, Preparation of Regression and System Testbeds, Testing of enhancements and developments, Acting as a core team member and mentor, Member of TCS - Fidessa Center of Excellence team.

Education

Master’s in computer applications

Orissa University of Agriculture & Technology (2000-2003)

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