Samson Olugbade
424-***-**** adwbep@r.postjobfree.com
TECHNOLOGY SUMMARY
IAM TOOLS: OKTA AZURE AWS ADFS AVEKSA
Cloud Computing: AWS AZURE
Directory Services: Active Directory, Azure AD, OKTA AD
Networking: DHCP, DNS, VLAN & TCP/IP.
Virtualization: vSphere, ESXI & Microsoft Hyper-V
Operating System: Windows, MacOS, IOS, Android
Service Management Tools: ServiceNow, Jira, Remedy, Zendesk
EDUCATION
THE POLYTECHNIC, IBADAN – Oyo state, Nigeria Oct 2012
National Diploma (ND) Business and Communication Studies
NIIT – Lagos, Nigeria July 2010
(IT Systems and Project Management)
CERTIFICATION
AWS Certified Solution Architect
AWS Cloud Practitioner
Cisco Certified Network Associate.
EXPERIENCE
Mitsubishi Financial Group (MUFG), IAM Integration Analyst April 2022– Present
Dallas, TX
Performed Azure Cloud Services (PaaS & IaaS) functions, Azure VM, Storage Account, SQL Server DB & Web-app.
Worked on IAM engagement & controls with the Engineering, QA, and Operations teams to effectively manage application code.
Experience in working on DevOps/Agile operations process to create/monitor User Stories, Work Item Type, Task, Incident & Change Management.
Hands on experience using RSA Archer GRC Solution to update field value for UAR, UAC, PAM, PUMP, SAP, SecOps.
Worked as a risk management analyst using RSA Archer GRC Solution to manage policies, controls and risks associated with System/App ID's.
Review and adjust existing IAM processes (provisioning, de-provisioning & re-certifications) to ensure that they are aligned with bank level best practice.
Hands on experience working on GSI Reconciliation, running checker and maker files.
Used Kanban Board for Updating and Maintenance for seamless Developmental changes in Azure Boards.
Migrated from ADFS to Azure AD with robust security and improved end-user experiences.
Integrated Office 365 tenant providing secured access with MFA
Ascension Technologies, IAM Consultant May 2021– April 2022
St. Louis, MO
Initiated and led discussions with application teams to onboard out of the box and custom applications into OKTA for Single Sign-on and Multi-factor Authentication (MFA)
Assisted with integrating applications into Okta, troubleshooted login issues (SAML errors, username formats – expression language)
Configured different network policies and behavior detection
Build users profile on active directory to sync with CERNER Millennium for user’s electronic health record
Worked with Universal Directory; bulk loaded users into Okta through CSV files
Hands on experience in IAM requirements analysis, implementation of Access Gateways and SAML based integrations
Manage Role Based Access Control (RBAC) for process lifecycle and responsible for ensuring accuracy of the access granted.
Hands on experience using Excel for Pivot Table, VLookup, Import, Explore, Visualize and Analyze data.
Performed and worked on Group Policy design and implementation
Creating, terminating, and enabling users on CERNER cloud based EHR software
Zion Systems, IAM Analyst May 2019 – May 2021
Landover, MD
Managed the SSO, SAML & OAuth administration, testing and troubleshooting in development, staging and production environments.
Worked to resolve all incident and request tickets sent to the department queue from other department in the organization using SNOW ticketing system.
Worked on OAM installation and configuration to protect the applications and allow users single sign on (SSO).
Modifying privilege access management (PAM) for Admin users.
Set up new user on the badge server for physical access.
Provided customer support and education while working with users to Identify needs, determine sources of problems and provide solutions.
Troubleshoot various technical problems with user access, terminations of the user account and bring issues to resolution according to the Service Level Agreement.
Responsible for creation of role-based access policies & risk profiles for associated applications.
Create and maintain knowledge base for security admin tasks, processes and procedures used in solving routine troubleshooting.
Canon Solutions America, IT Service Tech June 2018 – April 2019
Boston, MA
Set up network for Canon systems on customer’s servers and workstation.
Assembled, Installed, tested, and maintained low to high volume color Canon copiers.
Installed, troubleshoot firmware related issues on Canon systems and advanced workstations.
Develop, update, document and manage GPOs across a complex multiple domains, network environment.
Troubleshoot image ware remote and content delivery service through Canon servers.
Set up user applications and tech support for customers on site and on phone.
Troubleshoot various printing and imaging issues using process control, gather details from service history, validate and observe symptoms, establish probable cause based on information gathered, test and analyze issue, determined solutions, validate, and communicate with primary contact to provide a summary and make recommendations to prevent re-occurring issue.
General Tech, IT Support Technician Sept 2017 – April 2018
Washington DC
Monitoring and maintaining computer systems and networks on windows 10 platform
Assisted and resolve issues for up to 30 end users daily over the phone and email
Provide troubleshooting support for all software as well as county needs IT service desk procedures
Provide support to tier 3 adding computer devices to domain
Setup and installed CDMA modem upgrade for client’s/staff desktop and PC
Analyze problem and resolve through ticketing using CRM
Provide On-call troubleshooting service remotely for users with an average time of 5mins
SLOT Systems, Ltd Desktop Support May 2015 – March 2017 Lagos, Nigeria
Troubleshoot Windows Laptops, network and local printers, Apple products
Supported 50 Lagos Island employees on a daily basis on phone and onsite with hardware and software usage
Configured new laptops for employees in a time efficient way
Audit business unit and date, member ID and date, invoice number, medical record id, medical unit and invoice date, store number, and some work done by automatic software
Provide On-call troubleshooting service remotely for users with an average time of 5mins