Service Representative Data Entry
Resume:
Joy Pearson
Canyon Lake, TX *8133
*************@*****.***
Summary
Detail oriented customer service representative with demonstrated success in various roles. Focused on delivering first class service in any task or job presented with accuracy, honesty, and integrity. Skills & Abilities
- Microsoft Office 365 - 10 Key
- Microsoft OneDrive - Data Entry
- Internal & External Communication - Contract Negotiation
- Operation of General Office Equipment
- Building Customer Rapport
Work Experience
Pinellas County Government Board of County Commissioners - Construction Licensing; Largo, FL Senior Office Specialist – Insurance
Full Time Position – April 2021 to Present
September 2019 – April 2021 (Employment through Personnel Employment Solutions)
- Research and verify licensing on Department of Business and Professional Regulations website to determine current business status
- Verification of workers compensation exemption insurance thru the Florida Department of Financial Services
- Verify, input, and scan current copies of business insurance policies to contractor file
- Input new state registration application for Certified State Contractors
- General office support in cashiering, supply ordering, inventory control, and customer relations
- Assists in providing information and services to contractors and the general public Pinellas County Facility Management, Clearwater, FL Office Specialist I
April, 2017 – September 2019 (Employment through Personnel Employment Solutions & Randstad Staffing)
- Coordinated activities through Microsoft Office Calendar to ensure timely status of interdepartmental tasks
- Provide clerical support for managers and co-workers through a variety of organizational and communicative tasks
- Responsible for the delivery and disposal of confidential and sensitive material used through contracting.
- Reviewed, validated, and processed financials forms, payroll records, business correspondence (internal & external), and memorandums
- Provided full clerical maintenance of all recorded office files
- Prepared requisition orders, inventory supply orders, and additional service for office equipment
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