JULIE HASIMI

Summary

Brooklyn, NY ***** - 347-***-**** (C) - adwbci@r.postjobfree.com

Results-focused, Configuration Analyst with 15 years of proven success in gathering requirements, defining scopes and setting project plans. Capable of managing complex, high-visibility Top Secret priorities projects. Effective at administrative support, inventory management and customer relationship development. Bilingual and capable of successfully juggling multiple projects simultaneously. Highly effective communication facilitator and contributor to key partnerships, projects, and collective team objectives across, telecom, network, hosting, security, governance, and vendor management to achieve positive impact on all business outcomes.

Skills

●Proficient in BMC Remedy as administrator

●iBuy/SRM knowledge

●Customer-oriented

●Agile development methodologies

●Team building

●Tableau, SQL, PowerBI, Azure

●MS Office

●Administrative support

●Planning and coordination

●Communications

●Problem resolution

●Data auditing and reporting

●Error identification

●Verifying data accuracy

●File management

Experience

Northrop Grumman Defense Systems Sector April 2007 to Current

Configuration Analyst

Brooklyn, NY

Provided Administrative support for the New York City Wireless Network (NYCWiN), a government-dedicated broadband wireless infrastructure; support public-safety and other essential City operations. Contacted with First Responder Community and Public Safety agencies: DoITT, FDNY, NYPD, DOT, DEP on a daily basis regarding Logistics and Quality Assurance

●Hands-on experience with Warehouse Management, Logistics, Procurement, Configuration and Pouching/Shipping during plague internal wireless network crash due to GPS upgrade

●Logged and implemented development tasks based on system requirements and documented approaches.

●Participated in team meetings with Sr. Principal Engineer Mission Assurance to provide input on expected deadlines, system errors and ongoing enhancements.

●Conferred with Quality Assurance Team to understand system load limitations and plan strategies to meet customer demands. Created proof-of-concept prototype applications for demonstration and evaluation purposes. Documented all technical specifications and testing methods for NYCWiN project for future reference and use in other assignments.

●Increased accuracy by verifying data while processing PBI Problem Incidents. Reviewed customers Aged Active Problem Investigations issues and reported feedback to management team.

●Submitted in-depth AVL vehicle configuration reports to DoiTT on vehicle conditions following inspections; Communicated with Traffic Operations/System Engineering/TMC NYC Department of Transportation to report any vehicle issues or modem replacement not addressed by service department.

●Coordinated Construction Reimbursement Proposal planning, material resources and staff scheduling to smoothly complete Task Orders. Tracked outgoing and incoming scope of work in the construction proposal and assisted in quality control management duties. Maintained accurate documentation for pickups and deliveries and handed in packages for City review and approval for change. Kept project manager informed of milestone updates and provided detailed project report.

●Worked closely with Remedy development team members to identify and remove software bugs.

●Demonstrated exceptional interpersonal and communication skills, which improved team collaboration, customer relationships and quality assurance. Defined and discussed project roadblocks to drive issue resolution and promote use of best practices.

Northrop Grumman Mission Systems U.S. Army Base Secret Clearance

March 2004 to April 2007

Intelligence Operations Specialist

Bondsteel, Kosovo

Provided linguistic support for military operations to interpret Top Secret meetings, conferences, and interviews. Applied knowledge and strategy toward managing a variety of sensitive tasks including interpreting, organizing, and presenting clear translated information and materials. Oversight for conducting official meetings and acting as interpreter between U.S. Army personnel and local foreign officials, as well as document translations from Albanian to English.

●Coordinated security clearances and procured supplies and materials to maximize training opportunities

●Communicated and coordinated with local security and political leaders to secure governance, reconstruction, and stabilization matters

●Segmented audio and video files into individual speak and identified areas of embedded foreign language.

●Helped interrogators track locations and points of interest through using multiple map tracking tools during interrogations

●Research, identify and communicate information on local cultures and customs to facilitate strategic goals. Accountable for providing linguistic support to field intelligence personnel to ensure continuity of operations despite dynamic personnel movements. Served as a single point of contact, troubleshooter and liaison between internal departments, customers, vendors, and staff to coordinate linguistic and production tasks.

●Cultivate dynamic relationships with internal and external customers to successfully guarantee that all month-end metrics are achieved or exceeded.

●Spearheaded, developed, and instituted new procedures resulting in multiple process improvements that improve efficiency and production throughput.

Albanian American Civic League November 2001 to March 2004

Translator and Interpreter

Ossining, NY

●Provided appropriate contextual information to increase clients understanding of translations.

●Developed understanding of specialized concepts for translation by consulting subject matter experts and other colleagues.

●Sat in on meetings to provide members with oral translations of conversations and information.

●Delivered real-time, accurate oral translations and interpretations for clients.

●Improved operations by working with team members and customers to find workable solutions.

Brooklyn Mason Supply Co., January 1989 to November 2001

A/C Receivable, Collections & Customer Service

Brooklyn, NY

●Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.

●Organized storage areas to maximize efficiency of materials movements and minimize labor required.

●Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.

●Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.

●Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.

Volunteer

Volunteer as a team lead on improving Diversity & Inclusion at Northrop Grumman for NYCWiN program

●Increased employee engagement, boost employee morale on quality of being collaborative and enthusiastic towards work, which led to increase workplace productivity and program's higher employee engagement scores.

Certifications

CCSP CBK ISC2: CERTIFIED CLOUD SECURITY PROFESSIONAL, 2017 CYBER SECURITY 202: NETWORK FORENSICS, 2016

CYBER SECURITY 101: FOUNDATION, 2016

Education and Training

Mayer School of Fashion Design June 1984

Associate of Arts: Fashion Merchandising

New York, NY

Golden Links Interior Design

Some College (No Degree): Interior Design

Staten Island, NY

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