Verneda T. Dyson

Address: **** ****** *****

Waldorf, MD 20603

Email: adwbca@r.postjobfree.com

Phone Number: 240-***-****

PROFESSIONAL SUMMARY

Accomplished and energetic Train Operator with 20+ years of achievement in the transportation industry, and customer service. Motivated achiever who is highly adept in document preparation, system auditing, troubleshooting and issue resolution, and process improvement. Strong leader resulting in creating a positive productive environment balanced with exceptional interpersonal skills and management knowledge. Computer Skills: Windows operating systems, MS Office Suites, AESOP (Absence Management System) Kronos (Time and Attendance), Trapeze (Time and Attendance), PeopleSoft HCM, VDI, Pulse secure, and Citrix.

PROFESSIONAL PROFILE August 2002 - Present WMATA Washington, DC

Bus/Train Operator

Operating a metro bus.

Ensuring that the customers are safe during transportation.

Greeting customers.

Operating a six to eight car train.

Ensuring that the train is revenue ready.

Conduct daily safety checks according to the safety procedure manual.

Train maintenance.

Provide daily customer service.

Maintaining clear communication with Central Control.

I ensure to follow Standard Operating Procedures April 1999 – August 2002 CCA/CTF Washington, DC

Correctional Officer

Ensuring of the inmate's safety.

Ensured that the rules and procedures were carried properly.

Maintained a tight record of the number of inmates on my unit.

Ensured that the inmates received care if needed.

Participated in team communication with the other correctional officers during the change of shift.

Ensuring compliance with agency, local, state, and federal laws.

Participate in the transport of the inmates to and from their destinations. May 1999 – July 2002 Mentor Health Services Washington, DC Transportation Supervisor

I was responsible for a fleet of transportation vehicles daily

I maintained the daily manifest for each driver.

I ensure that all vehicle maintenance was completed in a timely manner.

I communicated with our driver to ensure all safety procedures was being followed.

I supervised a total of 20 van drivers and 2 dispatchers.

I provided defensive drivers classes as needed and for all new drivers coming on board. January 1990 – April 1999 Potomac Job Corp Laurel, MD Transportation Operator

Transporting residents to and from appointments.

Maintaining the upkeep of the bus i.e. maintenance and cleaning.

Maintaining a record of the residents that are leaving as well as the destinations.

Conduct daily safety checks according to the safety procedure manual.

Ensuring that the residents are safe during transportation. EDUCATION Forestville High School Forestville, MD

Chesapeake Job Corp Diploma, Certification in Culinary Arts SKILLS Excellent organizational, interpersonal and communication (written and oral) skills, Excel, outlook, Windows 8 & 10, OneNote, Publisher and PowerPoint. TRAINING SKILLS

Class 2 road way certified

Blocking and clamping the interlocking

Recovery of trains

Safety signal and chain markers

Reading the direction that the rail lay in

Locate and cut out the bad order door.

Absolute block and Permissive block

Knowledge of the Cardinal Rules

Defensive Driving Training

REFERENCES Provided upon request

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