Shanell Sterling
Memphis, TN *****
****************@*****.***
Work Experience
Shift Manager
Jet's Pizza - Memphis, TN
April 2020 to January 2022
1. Open store
2. Count safe/registers
3. Count/make dough
4. Truck orders
5. Take/make customer orders
6. Resolve any issues
Key Holder
Dollar General - Memphis, TN
August 2019 to March 2020
1. Count registers/ safe
2. Stock
3. Seasonal displays
4. Check out customers
Customer Service Representative
Verizon - Weldon Spring, MO
August 2012 to April 2015
1. Answer incoming customer calls
2. Restore service
3. Help with billing issues
Education
High school diploma
Kirby High School - Memphis, TN
May 2005
Skills
• Customer service
• Management
• Childcare
• Leadership
• Caregiving
• Pharmacy Technician Experience
• Shift Management
• Food Preparation
• Food Service
• HIPAA
• Typing
• Home Care
• Meal Preparation
• Cleaning Experience
• Teaching
• Cash Handling
• Microsoft Word
• POS
• Babysitting
• Computer Operation
• Retail Sales
Certifications and Licenses
Pharmacy Technician Certification