Hayley Wheeler

Love for animals and over ** years experience working with animals

**** ********** ****

Jacksonville, Fl 32244

904-***-****

wheelerhayley5@gmailcom

EXPERIENCE

UPS July 2022- Preload, package handler

Maintain fast pace work environment while maintaining accuracy and following all safety policies and procedures

Ability to lift over 50 lbs by myself, work long hours on my feet Ensure all packages are correctly labeled and placed on proper trucks Wags Pet Grooming May 2020- February 2022-Salon Manager Answer phones and schedule clients appointments

Perform pet grooms according to pet breed and customer request Order inventory for salon

Schedule employees to ensure salon runs smoothly

Reach company sales goals as well exceed expectations Educate employees on dog handling as well as grooming procedures depending on pet breed

Answer any questions customers may have as well as customer complaints

Train new salon associates and groomers, ensuring their completion of all training requirements and annual safety certifications, evaluating the quality of grooms, and providing ongoing learning opportunities Pet World- pet stylist

April 2013- June 2016

Clean all puppy cages daily, ensure puppies are clean and grooming stays tidy and the puppies get used to grooming

Input all commission totals for the salon daily for the store owner Add all grooming notes to clients profile daily

Stock and price retail

Educate customers on healthy dog foods

Sd

SKILLS

Physical ability to lift over 50

lbs as well as work long hours

on my feet .

Strong attention to detail

Customer service driven

Ability to work well under

pressure and ensure customer

satisfaction

Excellent written and verbal

communication skills

Strong team player but also

able to take initiative on my

own

Petsmart- pet stylist

May 2008- February 2013

Perform pet grooms according to breed standards and pet parent request Ensure safety for all pets while in my care

Check over every pet upon checking in the salon informing pet parent of any skin or coat issues

Keep the salon clean and maintain grooming equipment Show new associates our correct policy and procedures for the different pet breeds

Teach new salon associates correct dog handling procedures EDUCATION

Nathan Bedford Forrest High- High school diploma

August 2007- May 2010

General education

Everest - Medical Assistant

September 2015- June 2016

Medical Assistant Certification

CPR/BLS certified - American Heart Association

FSCJ- Associate of Science

August 2010- January 2011

Contact this candidate