Minnie Richardson Quality Control/Manager

adwb9a@r.postjobfree.com 908-***-**** Harbeson, DE 19951

Entrepreneurial, innovative administrator with extensive business experience in real estate and management. Collaborative communicator continually focused on building relationships and promoting synergy across the business to drive positive change, cohesive, comprehensive business approaches, and enhanced profitability.

Areas of Expertise include:

Marketing Experience

Manufacturing Process

Revenue & Profit Growth

Contract Negotiations

Relationship Building

Customer Service Management

Written & Oral Communications

Real Estate Law

Problem Resolution

Experience & Notable Contributions

EXIT REALTY EAST COAST Holmdel, NJ October 2011 - current

Realtor Associate (referral agent)

Responsible for establishing client relationships that lead to the sell, purchase, or rental of property. Strong knowledge and ability working with short sales, broker price opinions, open house, contract execution and sales support.

Key Accomplishments:

Utilize negotiation skills to save buyers 10k+ during the purchase or sale of homes.

Certified as a “Distressed Property Expert”.

Renaissance Pharm LLC Lakewood, NJ January 2019 – January 2023

QUALITY ASSURANCE INSPECTOR

Guided the production team on quality control measures to improve production excellence by performing production line clearance, sampling of products, inspections and quality attributes testing. Set up and perform destructive and nondestructive tests on materials, parts and/or products to measure performances. Help develop, modify, apply, maintain quality standards and evaluation methods for products and processes. Monitor manufacturing areas during operations to ensure that batch documentation requirements and SOP’s (Standard Operating Procedures) are being followed. Follow all regulations of the FDA (Federal and Drug Administration). Qualified to gown to Grade A standards and perform quality inspection inside cleanroom areas. Ensured all documented data, whether on paper or in an electronic system, follow the principles of ALCOA (Attributable, Legible, Contemporaneous, Original and Accurate).

Key Accomplishments:

Utilize skills to maintain and follow FDA regulations to save lives.

MTF Biologics Edison, NJ November 2017 – May 2018

PLANNING DATA COORDINATOR

Follow all regulations of the FDA related to Donor Planning functions, create work orders for processing Whole Donors, Dermis and fresh tissue, track all changes made to processing paperwork via Master Control, reconcile work orders prior to transferring to Quality Assurance, track all work orders as to their completion and stage for next operation, accurately read 6-14 digit numbers for filing and data entry through various applications and act as backup to assist with various packaging and labeling functions.

Key Accomplishments:

Maintained quality expertise in following FDA regulations for the safety of our patience.

Nylabone Neptune, NJ December 2016 – October 2017

QUALITY CONTROL INSPECTOR

Responsible for identifying and developing ways of improving the manufacturing process to improve efficiency and product quality, implement documents and communicate quality control test results, collaborate with production staff and QA by participating in variance and corrective actions, reconciling products being produced/sent to vendors and the training of new hire Quality Control Inspectors.

Key Accomplishments:

Maintain acceptable ingredient/product to quality standards.

Ensure quality control procedures are followed in compliance with company and regulations.

RAYMOUR & FLANIGAN Freehold, NJ September 2015 – August 2016

Customer CARE/Data Entry

Process orders that come in house or by phone, provide support for the day-to-day operations, track, analyze and report all information relevant to purchases. Contact appropriate warehouse staff, monitor all allocated products, generate a recap of daily operations at the end of each business day.

KEY ACCOMPLISHMENTS:

Adhered to policies that afforded our location the highest safety record.

LVMH COSMETICS AND PARFUMES Edison, NJ June 2006 – June 2010

Customer Management/Data Entry

Managed customer data to provide forecasting support to the sales team. Developed training for sales employees and provided product information to strengthen sales.

Key Accomplishments:

Developed and implemented a new shipping process that reduced fees by 50%.

INTERCONTINENTAL HOTELS GROUP Hazlet, NJ March 2005 – June 2006

Sales Administrative Assistant

Responsible for the onboarding process and support of the sales team which included offer letter composition, data entry, application processing, employment verification, background checks, new hire orientation and payroll processing. Answered high volume calls for sales leads and prospective clients. Facilitated open houses, tours and company meetings.

Key Accomplishments:

Increased returning customer ratio by providing industry best customer service.

DOWNTOWN OSTEOPOROSIS CENTER Matawan, NJ February 2003 – November 2004

Office Manager

Successfully managed office operations by providing first class customer service, data entry, scheduling appointments, protecting patient information, maintaining patient records and working with insurance providers and pharmacies.

Key Accomplishments:

Developed and implemented a new filing system to increase productivity.

Created an excel spreadsheet that utilized formulas to track paperwork to support paper reduction initiative.

MAGIC JOHNSON THEATERS Los Angeles, CA May 1995 – August 1998

Manager

Responsible for the management and training of 100+ associates which consisted of accurate payroll processing, scheduling, onboarding, performance management, workforce planning and development. Managed all cash transactions with 100% accuracy. Provided guidance and planning for promotions and premiers of major motion pictures.

Key Accomplishments:

Promoted from Supervisor to Manager within first year of employment.

LOS ANGELES UNIFIED SCHOOL DISTRICT Woodland Hills, CA September 1982 – October 2002

Clerk

Responsible for maintaining a professional work environment while keeping confidentiality as a priority for student’s special education psychological files. Provided information to Psychologist and outside entities, organized daily operations, data entry and maintained statistics for department.

Key Accomplishments:

Maintaining the high quality of privacy of our students and their families.

Education & Training

AIB INTERNATIONAL “FOOD SAFETY ESSENTIALS”

NEPTUNE, NJ 2017

Insurance Producer, Giglione and Health Insurance School

Eatontown, NJ 2016

Real Estate, Professional School of Business

Metuchen, NJ 2010

Administration of Justice, EL CAMINO COLLEGE

Torrance, CA 1991-1993

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