Deja Young

Raleigh, NC *****

adwb69@r.postjobfree.com

843-***-****

Self-motivated individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Committed to displaying a positive and helpful attitude on a daily basis.

Willing to relocate to: Raleigh, NC - Myrtle Beach, SC Authorized to work in the US for any employer

Work Experience

Assistant Sales Manager

Acceptance Now - Raleigh, NC

June 2019 to Present

• Provide premier customer service to all customers to ensure all their customer needs have been addressed in a timely manner.

• Close sales cycle by converting referred customers to rent-to-own agreements

• Educate referred customers on price options, features, and/or benefits of lease agreement

• Complete appropriate paperwork to ensure customer receives merchandise and partnership store receives payment

Phone Operator/Customer Service

spectrum

November 2017 to April 2019

• Answering calls in a pleasant,calm voice and directing callers to proper individuals

• Contacted private individuals by telephone to solicit sales

• Gave information about available products and servicing including membership details and purchases bundles

• Provided customer with knowledgeable and timely responses to questions and concerns

• handled inbound calls from interested customers

Cashier/Customer Service

Speedway LLC - Myrtle Beach, SC

September 2015 to November 2018

• Helped customers complete purchases, including processing payments and bagging items.

• Assessed floor displays to determine which merchandise required restocking.

• Pleasantly helped customers by finding requested items,boosting store revenues and improving rates.

• Facilitated inventory and stock management to replenish inventories and minimize excess Customer Serivce Representative

startek - Myrtle Beach, SC

March 2014 to November 2016

Providing great customer service you are ensuring those companies are well taken care of and their brand is protected and promoted.

Outpatient Registration Clerk

Grand steam regional medical - Myrtle Beach, SC

April 2013 to June 2015

Checking in patients for outpatient procedures, updating insurance and demographic if needed, contacting Dr’s office for correction of DX codes or procedure codes. Education

High school or equivalent

North Myrtle Beach High School - North Myrtle Beach, SC August 2003 to June 2007

Skills

• Call Center

• CSR

• Customer Care

• Customer Service

• Customer Support

• Negotiation

• Merchandising

• Store Management Experience

• Sales Management

• Management

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