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Customer Service Assistant Manager

Location:
North Wales, PA
Posted:
April 04, 2023

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Resume:

SKILLS

Good Communication Skill

Staff Training, Customer Service, Cooking.

Inventory Management.

PROFESSIONAL EXPERIENCE:

Peking House Chinese Restaurant Jul 2014- Mar 2023

Restaurant Assistant Manager

Train new employees on restaurant policies and procedures.

Develop promotion and new attractions to increase sales.

Negotiate with multiple vendors to receive the best offers and prices on multiple products.

Provide customer services by greeting customers, answering question. Respond to customer inquiries and resolve customer disputes.

Manage restaurant daily operation and employees.

Balance and reconcile cash drawer and credit card transaction.

Implement safety procedure to ensure a safe operating.

Perform sales floor work, such as taking orders, busing tables or taking inventory.

Plan store layouts or design displays.

When needed help in kitchen.

Manage 4+ employees controller of payroll Making Bank deposits. Oversee store cleanliness controller of food and paper cost Manage staff, preparing work schedules and assigning specific duties.

EDUCATION:

Fujian Business High School

High school Deploma-2002



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