Service Representative Agent Customer
Resume:
Tracy Meredith
Horn Lake, MS *****
adwb53@r.postjobfree.com
Retail Customer Service Representative skilled in answering questions and resolving problems with customers quickly. Simultaneously processes payments and returns, organizes merchandise, and satisfies customers. Collaborative team player with service-focused mindset. Authorized to work in the US for any employer
Work Experience
ASSISTANT STORE MANAGER
WALGREENS
April 1999 to April 2019
• Process customer returns, answer questions about merchandise, and manage exchanges.
• Respond to service inquires and coordinate resolutions with management and floor associates.
• Put up signage regarding recall items and changes to store regulations.
• Distribute merchandise to floor associates to be restocked in correct departments.
• Cover for cashiers going on break and maintain drawer accuracy.
• Complete shift start\end duties and generate reports. KFORCE TEMP AGENT CUSTOMER SERVICE REPRESENTATIVE 1994 to 1999
• Inbound and outbound calls
• Handling customer requests and/or issues
Customer service duties
MDS COMMUNICATIONS
1992 to 1994
• Making outbound phone calls
• Requesting contributions and/or donations for a non-profit organization Education
HIGH SCHOOL DIPLOMA
EASTSIDE HIGH SCHOOL
May 1990
Skills
Customer Service, CSR
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