Sachin Patil

Austin, TX. Ph# 512-***-**** adwb3t@r.postjobfree.com

LinkedIn: - https://www.linkedin.com/in/sachin-p-11853646

Technical Delivery & Program Mgmt

An Astute and versatile technical expert with an incredible experience acquired over the years; catering to clients from Banking, Insurance, Retail and Telecom sectors, having exposure to various facets of Information Technology; encompassing Cybersecurity, IT/Network Infra Mgmt, Devops, Cloud computing, Site Reliability & Service Operations areas; with good exposure to Agile-Scrum/Kanban, SAFE framework, and Project & Program Management methodologies. Demonstrated strong leadership in directing and managing diverse teams, multi-disciplinary projects and programs while successfully navigating through complex operational challenges. Possesses excellent verbal, written communication & customer relationship Mgmt skills.

Awards & Recognitions

Appreciated for conceptualizing and recommending Process automation for - change creation in Remedy utilizing details from Jira User Story and business certification/Sign offs after deployment execution by leveraging regression testing suites (Mphasis – Current)

Appreciation from client management for standardizing automated jobs for bulk patch deployments and successfully managing Identity and Access Management Migration project (Mphasis – Java Vulnerability & IAM project)

Recipient of an award & a certificate of recognition from Infosys CEO for contributing towards a high visibility project initiative (Infosys –Lowes Project)

Recognized by client management for contributing to a time sensitive project initiative for ‘WebSphere migration to CA SiteMinder’ (Infosys – Lowes Project)

Credentials of having a project case study published in AT&T newsletter in 2012 & appreciation from Program director for delivering a critical project to closure Successfully (Infosys-AT&T)

Recipient of a prestigious ‘Extra Mile’ Award for excellence in service delivery and operations (Tata Communications)

Professional Experience

Mphasis Corp

Technical Delivery and Program Management [Apr2020 to Current], Austin, TX

Ensured programs and projects are on track in terms of scope, budget, timelines and resources. Identified risks and formulated mitigation strategies that best suited the situation.

Managed customer escalations established and streamlined processes and reporting for better tracking and governance.

Involved in budget forecasts, determining and providing key inputs for devising the program/project roadmaps, and provided direction to meet the objectives in alignment with the milestones and end goals.

Worked in liaison with other program managers to identify risks and opportunities across other programs/projects.

Led the program initiatives, directed and mentored project managers and technical leads to drive and improvise upon efficiency, quality and execution aspects.

Mphasis Current [Dec2022 to Current], Austin, TX

Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.

Schedule the release readiness reviews before deployment and milestone reviews after each release.

Create plans for the implementation and deployment as per the release schedule

Ensure allocation of Release Engineers to every release.

Communicate with release managers from different Application teams

Lead the Go-Live activities for the deployments

Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.

Participate in CAB meetings to represent the release/change

Maintain documentation related to procedures on build and release and lessons learnt/action items

Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

Mphasis Previously Delivered Programs [Apr2020 -Nov2022], Pune, India]

i)Identity & Access Mgmt (IAM)

Partnered with internal & external stakeholders, and cross functional teams for devising strategy and executing IAM transformation program that involved onboarding and integrating existing systems & framework onto the Okta platform.

Provided extensive Project Management support, collaborated with internal & external stakeholders, project sponsor (CISO) and vendors; ensuring alignment with the project goal and objective; in accordance with the governance structure.

Collaborated with internal technology partners and offshore managed services teams to support, utilize, and maintain IAM standards, systems, and procedures.

Driven IAM Project maturity thereby capturing business and technical requirements, establishing reporting mechanisms, imparting guidance on IAM security standards, best practices, and recommendations about IAM solutions.

ii) Java Vulnerability Mgmt

Led Java vulnerability remediations efforts, configurations, patching across various systems, platforms, and applications.

Impact Assessment, Risk Analysis and guiding team Identifying and Defining solutions.

Guided and mentored technical team members to establish, streamline processes and run automation initiatives to standardize automation jobs. This saved manual efforts considerably and helped team execute faster.

Directed & guided team members for Categorization & prioritization of vulnerabilities, vulnerability analysis & assessment, creating metrics, and reports by performing statistical analysis.

Established and streamlined a process for effective tracking and for management reporting.

Cognizant

[TN, USA & Pune, India], Oct 2019 - April 2020

Sr. Business Analyst - Identity & Access Mgmt

Demonstrated competency in the areas of Identity & Access Management especially ForgeRock IAM framework and related system engineering concepts.

Performed requirements elicitation, requirements validations and business case development, with exposure to modeling techniques, reviews, and assessment of use cases.

Assisted in identifying, translating business goals and objectives into technical requirements.

Outlined priorities based on the release roadmap; for assessing fitment of product requirements and converting them into Epics>>Features>>User Stories.

Created epics, features, and use stories in Agile Central (Rally) tool, prioritized and streamlined the backlog items in alignment with the product roll out roadmap.

Provided consultation across various IAM areas including Single sign on (SSO), Multifactor authentication, Role based access management (RBAC) and Risk based authentication.

Established, documented, and communicated IAM services, capabilities, roadmap policies and procedures to key IAM stakeholders, utilized effective people leadership and influencing skills to carry out IAM goals and mission.

Proposed creative solutions to meet current and evolving needs, contributed to release planning, and supporting POCs as per project requirements.

Conducted periodic project reviews with key stakeholders to provide progress updates, confer about plans to achieve key milestones, manage key decisions, and mitigate risks.

Infosys

Ally Bank [Charlotte, NC, USA], Oct 2015 – Sept2019

Technical Project Manager – Cybersecurity & IT Infra

Managed IT infra build out activities in support of application roll outs or enhancements. Conducted assessments – Security/threat/vulnerability perspective, devised mitigation strategies to upgrade/retire/migrate services & established a cadence and driven patching events across OS, Database and Middleware layers.

Created a plan & supported an org wide initiative - compliance & security perspective, ensuring segregation of SSL certificates by eliminating wild card certificates.

Managed renewal, migration & revocation of SSL certificates. Leveraged PKI framework and asymmetric Encryption methodologies extensively for creating/reinstating SSL certificates.

Identified Requirements & supported Network changes such as DNS/F5/Firewall/Akamai. Performed impact & risk assessment, led CAB representation & overall process governance.

Worked closely with IT leaders, operations, and functional areas to ensure security standards, policies and procedures are embedded in the InfoSec framework. Promote risk, security awareness and training programs across various functions.

Driven migration of ‘Splunk’ tool onto AWS platform. Instrumental in preparing a comprehensive plan, collaborating with technical teams, and presenting a business case to leadership highlighting the indicators, depicting better performance with highly available, secure, and reliable system.

Played a vital role in identifying an opportunity to extend the in house ‘SSL Certificate Management’ tool/portal to other business units across organization, preparing a business case and successfully transitioned and orchestrated onto the Devops platform (CI/CD) utilizing tools such as Jenkins, GitHub, Ansible and Docker etc.

Delivered management value added consulting and strategic technology infrastructure solutions incorporating ITIL framework, emphasizing on IT Service Continuity Management, Change, Release and Configuration Management areas.

Led deployment and release Management function in the capacity of ‘Release execution manager’ for Mortgage Business unit; overseeing availability of environments, adherence to deployment schedule, collaborating with other business units, managing overall effort/co-ordination to meet the Release timelines.

Infosys

Lowes [Mooresville, NC, USA], Feb 2014-Sep 2015

Technical Project Lead

Provided direct support to the projects and releases in terms of planning and execution of the job that included resolving issues, managing resources, project coordination, interfacing with client representatives for the project deliverables. Implemented and established process improvement to streamline the deployment process by engaging cross functional teams. Extensive involvement & contribution towards migration of a WebSphere portal from Novell to CA site minder that required thorough analysis of data types - structured/unstructured, SSO & federation requirements, policies & procedures, data privacy & compliance guidelines.

Infosys

AT&T [Pune, India], Jan 2011-Jan 2014

Project Manager - IT/Telecom Infra

Managed end to end delivery of IT/Network infrastructure projects for AT&T’s customers ensuring budget, cost, schedule, and quality criteria are met as per the desired standards. Maintained stakeholder relations with geographically dispersed resources - Design engineers, solution architects, technology owners and third-party vendors with an avg. savings of 5-10% by means of effective contract negotiation. Handled records of artifacts, lessons learnt and other project relevant documentation as per the PMO and organizational guidelines.

Infosys

Level3 Comm [Pune, India] Sep 2008-Dec 2010

Technical Lead - Provisioning & Testing

Tata Communications Ltd,

[Mumbai, India], Mar 2007-Oct 2008

Technical Lead – N/W Operations

Previous Assignments

BHARATI AIRTEL LTD, Network Operations, [Mumbai, India], Jan 2006-Mar 2007

VSNL- PROFILEQUEST, Network Operations, [Mumbai, India], Jun 2005-Jan 2006

RELIANCE INFOCOMM, Network Planning, [Mumbai, India], Dec 2004-May 2005

LIBRATHERM, Engineer- Implementations, [Mumbai, India], Mar 2003-Nov 2004

TECHNICAL SKILLS:

IAM TECHNOLOGIES

SSO, SAML, Federation, OIDC, Oauth, RBAC, Directory & Application integrations, provisioning and overall user lifecycle Management

IAM PLATFORMS

Okta, Azure AD & Forgerock

FRONT - END TOOLS

MS Excel, MS word, MS Power Point, MS Project, MS Visio, Microsoft AD

LANGUAGES

Basic working knowledge of C, C++, Java

WEB TECHNOLOGIES

Possess Conceptual knowledge of HTML, XML & Json

NETWORK TECHNOLOGIES

Possess good exposure to various Networking aspects - DNS, F5 load balancer, firewall, Ethernet, LAN, WAN

DATABASE

Possess Conceptual knowledge of Oracle, MySQL

TOOLS

Rally (Agile Central), Service Now, MS Project, JIRA, Remedy, MS sharept

Education: Bachelors in Electronics Engineering from University of Mumbai, India

Trainings: PMI-ACP Agile & Devops NIST & ISO framework CISSP OKTA AWS Architect CCNA Certifications: PMP SAFE-Agilist CISM CSM ITIL -V3 AWS

Interests: IAM Cybersecurity Cloud security Cloud Computing

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