Customer Service Cashier
Resume:
SE
Shelia Edwards
Professional Summary
Punctual Driver with unprecedented talents in vehicle operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Industrious Transportation professional with 25 years of experience in driving. Valid license, clean driving history and expertise in route planning and load security. Clear communicator with service-oriented nature and multitasking expertise. Vigilant and safety-focused at all times. Work History
Roadie - Driver
Dallas Texas
02/2022 - Current
Updated logs and tracking documents accurately and according to schedule requirements.
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Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
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● Minimized liability by consistently following road rules when driving. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
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Upheld high standards of professionalism and discretion when working with high-value clients.
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● Coordinated efficient routes to avoid delays and optimize schedules. Answered, scheduled, and responded to reservation calls at specific times and locations.
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Communicated with dispatchers and other personnel to coordinate transportation schedules.
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Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
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Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
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Delivered goods and products to customer on time and in excellent condition.
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adwb1l@r.postjobfree.com
Lewisville, TX 75067
Skills
● Customer rapport
● GPS and route planning
● Route logs
● City and non-city driving
● Vehicle inspections
● Safety standards and protocols
● Materials transport
● Transportation
Education
04/1984
Vocational Training Center
St. Louis Missouri
International Business Economics:
Business Economics
05/1983
Cleveland High School
St Louis, MO
GED
● Relevant Coursework Completed:
Go Zone - Driver
Denton, TX
08/2021 - 12/2022
Shipt HQ - Shipt Shopper
Dallas, TX
08/2021 - 12/2022
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
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Updated logs and tracking documents accurately and according to schedule requirements.
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Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
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● Minimized liability by consistently following road rules when driving. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
●
Upheld high standards of professionalism and discretion when working with high-value clients.
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● Coordinated efficient routes to avoid delays and optimize schedules.
● Drove safely in various weather and road conditions to avoid accidents. Answered, scheduled, and responded to reservation calls at specific times and locations.
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Communicated with dispatchers and other personnel to coordinate transportation schedules.
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Generated consistent referrals and repeat business by providing friendly and fast service.
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Loaded and secured items in trucks to avoid damage to parcels during delivery.
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Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
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Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
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Utilized GPS and other navigation tools to plan routes and stay on schedule.
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● Cleaned vehicle regularly to maintain professional appearance. Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
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● Followed all relevant traffic laws and safety regulations. Communicated with customers to provide delivery updates and confirm delivery locations.
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● Obtained signatures from customers upon delivery of goods. Drove store revenue by offering customers accessories and related purchases to complete selections.
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Communicated with vendors to stay informed of new products and stock availability.
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● Built diverse and consistent sales portfolio.
Irving Holding - Driver
09/2014 - 03/2020
Macy's - Customer Service Cashier
Dallas, TX
09/2012 - 02/2013
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
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Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
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Stored passenger luggage and personal items with care for safety and security.
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Answered, scheduled and responded to reservation calls at specific times and locations.
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Oversaw business operations, including hiring new drivers, maintaining performance and managing customer service.
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● Transported high-value clients with professionalism and discretion.
● Booked rides using mobile service.
● Arrived on time to customer appointments.
● Maintained vehicle cleanliness to maximize passenger satisfaction. Completed individual and business documentation on-time and with minimal errors.
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Minimized mechanical issues by adhering to vehicle maintenance schedule.
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● Provided mobility to assistance to disabled passengers. Operated all vehicle types, including party vehicles, buses, and town cars.
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● Checked in with dispatch to determine schedule and planned pickups.
● Upheld high standards of cleanliness, sanitation and service.
● Managed teams of drivers, shift schedules, and reservation calendars.
● Calculated rides costs, received money and returned change. Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
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Conducted research, gathered information from multiple sources and presented results.
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Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
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Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
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● Counted money in drawers at beginning and end of each shift. Resolved customer complaints and maintained clean and tidy checkout area.
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Maintained customer satisfaction with quick and professional handling of product returns.
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Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
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Answered product questions using knowledge of sales and store promotions.
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Southside Wellness - Driver
St. Louis Missouri
09/2009 - 05/2011
St. Louis Avenue Nursing Center - Receptionist
St. Louis Missouri
04/2004 - 08/2009
● Learned duties for various positions and provided backup at key times.
● Handled cash with high accuracy and took care to check bills for fraud.
● Set up new sales displays each week with fresh merchandise. Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
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Maintained accurate records of customer transactions for reporting purposes.
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Maintained vehicle organization and cleanliness and reported any issues to driver.
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Monitored traffic conditions to proactively suggest reroutes to avoid delays.
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Assisted driver with product or package deliveries to residential and commercial locations.
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Exhibited good attendance, work habits, and willingness to learn job functions.
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Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
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● Drove safely in various weather and road conditions to avoid accidents. Answered, scheduled, and responded to reservation calls at specific times and locations.
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Generated consistent referrals and repeat business by providing friendly and fast service.
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Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
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Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
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Communicated with dispatchers and other personnel to coordinate transportation schedules.
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Communicated with customers to provide delivery updates and confirm delivery locations.
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Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
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Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
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Handled assignments independently with good judgement and critical thinking skills.
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Collected Type payments, processed transactions and updated relevant records.
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Maintained visitor log for entering and leaving facility for security purposes.
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Sorted, received, and distributed mail correspondence between departments and personnel.
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Handled cash transactions and maintained sales and payments records accurately.
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Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
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Routed incoming mail and messages to relevant personnel without delay.
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Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
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● Managed multiple tasks and met time-sensitive deadlines. Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
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Confirmed appointments, communicated with clients, and updated client records.
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Maintained confidentiality of information regarding clients and company.
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Provided clerical support to company employees by copying, faxing, and filing documents.
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Collected and distributed messages to team members and managers to support open communication and high customer service.
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