Entry Clerk Specialist
Resume:
Viviana Rios
Sylmar, CA *****
adwavy@r.postjobfree.com
Highly enthusiastic customer service professional with 10 years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Data Entry specialist adept at developing and maintaining databases. Certified in 10-key and highly skilled at creating effective organizational and filing systems. Medical Data Entry Clerk proficient in medical billing, coding and transcription. Billing and payment processing expertises.
Work Experience
Medical Receptionist
Dr Calvin office - Northridge, CA
August 2016 to Present
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in. Observed strict HIPAA guidelines at all times according to company policy. Processed patient payments and scanned identification and insurance cards. Set up appointments for physician visits and procedures using calendar software. Handled all office supply ordering including ink cartridges, toner and paper Evaluated accuracy and compliance of all documentation and reports. Recorded and filed patient data and medical records. Wrote clear and detailed clinical phone messages for physicians. Directed patient flow during practice hours, minimizing patient wait time. Scheduled patient appointments.
Confirmed patient information, collected copays and verified insurance. Porter/Customer Service
AA Automotive Personal Services - Santa Monica, CA March 2015 to December 2015
Attend customers at BMW of Monrovia in service department. Give customers orders too mechanics bring customers cars to them.
Medical Receptionist/Hmo Coordinator
Serra Medical Clinic - Sun Valley, CA
March 2000 to April 2010
Recorded and filed patient data and medical records. Carefully reviewed medical records for accuracy and completion as required by insurance companies. Wrote clear and detailed clinical phone messages for physicians. Directed patient flow during practice hours, minimizing patient wait time. Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Arranged and assisted with hospital admissions.
Medical Receptionist
Facey Medical Clinic - Mission Hills, CA
May 2003 to July 2006
Greet Patients, Verify insurance, Data Entry Verified that information in the computer system was up-to- date and accurate. Verify Appointments Recorded and filed patient data and medical records. Wrote clear and detailed clinical phone messages for physicians. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Scheduled patient appointments. Education
High School Diploma
Mission College Sylmar - Sylmar, CA
1997
John F. Kennedy High School Granada Hills - Granada Hills, CA Skills
• Order processing Strong organizational skills
Certified in 10-key Active listening skills
Self-directed Sharp problem solver
Computer-savvy Energetic work attitude
Strong problem solver
Customer service-oriented
Insurance processing
Filing and data archiving
HIPAA compliance
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