Post Job Free

Resume

Sign in

Health Analyst Crisis Counselor

Location:
Silver Spring, MD
Posted:
April 03, 2023

Contact this candidate

Resume:

Laurence H. Panton, MSW

**** ****** ****** **, **********, DC 20012 202-***-**** adwati@r.postjobfree.com

Case Management Counseling

Counseling / Therapy

Education / Documentation

Cross-Functional Collaboration

Case Management / Assessments

Operations & Program Coordination

Team Building & Leadership

Employment Training & Development

Quality Assurance

Community / Multi-Cultural

Education

Masters in Social Work, 2011, Howard University School of Social Work, Washington, DC

B. A. Political Science/ History, 1997, Virginia Union University, Richmond, VA

Catholic Charities - Professional Education Counseling Program, – September 2016 - March 2017

Virginia Licensed Qualified Mental Health Professional (QMHP) – Adults and Children – June 2022 – June 2023

Software Experience

CARe, Credible, CDC QARS Database, Microsoft Office, Adobe, Teams, Skype, Zoom

Professional Overview

CADUCEUS HEALTHCARE – CENTER FOR DISEASE CONTROL & PREVENTION March 2022 – Present

Lead Public Health Analyst – Dulles International Airport – COVID-19 Task Force/Full-time 40 hrs.(wk)

Provided technical consultation and guidance in response to reports of illness in travelers; collaborating with local health agency partners to assist in applying appropriate public health disposition.

Spearheaded entry screening procedures that mitigate public health risk from travelers coming from affected countries. Meeting arriving international travelers and distributing Travel Health Alert Notices (THANs) for travelers to adhere to CDC guidelines, if exposed to COVID-19.

Experience in facilitating collaboration across multiple workstreams and agencies, as well as operating in interagency and/or intergovernmental organizations.

Collaborated with CDC Air Activity data analysis teams to revise key planning and management documents to track the progress of passengers that were denied boarding their flight because they tested positive for COVID-19 before boarding.

Responsible for developing, staffing and disseminating guidance, policies, and procedures in the execution and management of program activities.

Provided technical assistance, consultation, and guidance for national, state and local agencies; health organizations Federal, state and local law enforcement agencies; airport and seaport officials; hospital networks, and other private entities.

Process medical packet applications for migrants applying for citizenship through Custom Border and Patrol.

Answer phone calls from Customs and Border Protection (CBP), Health Departments, CDC and illness response from airlines.

Developed and presented trainings to various governmental agencies and local partners on emergency response protocols, communicable diseases, and quarantine activities; assessing travelers' disease exposure risk by using CDC-developed guidance

Facilitated the development of project workplans and support the day-to-day implementation of workplan activities, including staff performance, monitoring and reporting

Generated electronic and written records related to the public health risk assessment performed during the tertiary entry screening process.

Followed the Health Insurance Portability and Accountability Act (HIPAA) guidelines and all medical records shall be kept confidential.

LOYAL SOURCE HEALTHCARE – CENTER FOR DISEASE AND CONTROL JANUARY 2020 – FEBRUARY 2022

Lead Public Health Analyst – Dulles International Airport – COVID-19 Task Force// Full-time 40hrs(wk)

Provided technical consultation and guidance in response to reports of illness in travelers; collaborating with local health agency partners to assist in applying appropriate public health disposition.

Spearheaded entry screening procedures that mitigate public health risk from travelers coming from affected countries. Meeting arriving international travelers and distributing Travel Health Alert Notices (THANs) for travelers to adhere to CDC guidelines, if exposed to COVID-19.

Collaborated with CDC Air Activity data analysis teams to revise key planning and management documents to track the progress of passengers that were denied boarding their flight because they tested positive for COVID-19 before boarding.

Spearheaded with CDC staff and collaboration with Customs and Border Protection the logistics on how to receive incoming evacuees from Afghanistan after U.S. Military departure from the country.

Provided technical assistance, consultation, and guidance for national, state and local agencies; health organizations Federal, state and local law enforcement agencies; airport and seaport officials; hospital networks, and other private entities.

Processed medical packet applications for migrants applying for citizenship through Custom Border and Patrol.

Answering phone calls from Customs and Border Protection (CBP), Health Departments, CDC and illness response from airlines.

Developed and presented trainings to various governmental agencies and local partners on emergency response protocols, communicable diseases, and quarantine activities; assessing travelers' disease exposure risk by using CDC-developed guidance

Facilitated the development of project workplans and support the day-to-day implementation of workplan activities, including staff performance, monitoring and reporting

Generated electronic and written records related to the public health risk assessment performed during the tertiary entry screening process.

Followed the Health Insurance Portability and Accountability Act (HIPAA) guidelines and all medical records shall be kept confidential.

FELLOWSHIP HEALTH RESOURCES, INC MAY 2018 – JUNE 2021

Crisis Counselor Specialist – Full-time December-2019 40hrs./Part-time June-2021 16hrs(wk)

Performed and ensures admission/intake procedures are carried out efficiently and in a supportive manner, collected pertinent data for patient assessment.

Ensured safety planning is completed on day one of service initiation due to the acute nature of symptoms and short admission time period.

Prepared written service plan, incorporating input from clients, involved service providers, and wraparound team members, and clearly identifying problems areas and needs strategies and service objectives.

Provided ongoing assessments and treatment of clients’ that are homeless, substance abuse, suicidal, mentally challenged to facilitate the development and updating of the Individualized Recovery Plan.

Maintained medical record documentation that includes assessments, treatment plans, discharge planning and related documentation required.

Skilled in oral and written communications to present and convey intricate information and prepare factual, concise, and clear reports and/or instructional materials.

Facilitated searches for resources newly admitted clients as well as clients returning from previous treatment.

Performed patient care procedures and nursing interventions according to care plans, as delegated by the physician.

Able to administer medication in a crisis facility setting instructed by a licensed physician.

Observe changes in patients’ behavior and emotional health condition and report to physician and supervisor.

Instructed clients in groups and one on one counseling how to successfully manage their illness through the development of symptom recognition skills, symptom management skills, and coping skills.

Intergraded safe work practices and performs assigned duties in all emergency drills and crises.

Ensured all Human Rights reportable incidents are investigated and reported according to agency policies and all necessary steps are taken to protect clients.

Attended and participated in staff monthly meetings.

Adhered to all agency ‘s policies/procedures and complete other tasks assigned by Crisis Counselor Supervisor and Program Director for successful operation of the program.

FAMILY HEALTH CENTER MAY 2017 – JUNE 2018

Case Manager – Assistant Substance Abuse Counselor/ Full-time 40hrs.(wk)

Completed admission intake functions by interviewing applicants and contacting referring professionals to assess and evaluate applicants' physical, psychological, social, and vocational status.

Assed clinical information and other relevant documentation about the individual's treatment and life experiences.

Collected bodily fluid specimens from clients for shipping to laboratory identified proper client identification and labeling.

Collaborated with other professionals as needed when Consents for Release of Information have been signed

Provided Individuals and group counseling sessions to help individuals develop healthy, positive coping skills to manage their addiction and anxiety issues.

Support family members and/or significant others in living with an individual who is struggling with addiction issues.

Developed and updated Treatment and Recovery Plans in collaboration with the individuals receiving services to stay focused in the therapeutic process.

HILLCREST CHILDREN AND FAMILY SERVICES OCTOBER 2016 – MARCH 2017

Community Support Worker/ Full-time 40hrs(wk)

Performed medical necessary community support, care coordination; therapeutic and skill building activities identified in the client treatment/care plan that's developed and implemented.

Provided mental health education for the development of interpersonal and community coping skills, including adapting to home, school, and work environments.

Guided and support clients in the development of skills and strategies for addressing personal situations and to help them manage through them. Support clients in achieving recovery and building resilience.

Acted as client advocate in order to coordinate required services or to resolve emergency problems in crisis.

Met with families, probation officers, police and other interested parties in order to exchange necessary information during the treatment process.

Refer clients, patients or family members to community resources or to specialists as necessary.

Evaluated effectiveness of services and clients’ progress in resolving identified problems and moving towards defined objectives in the treatment.

Documented and maintains confidential treatment records and reports within a timely manner, within 24 hours of service delivery.

Skilled in oral and written communications to present and convey intricate information and prepare factual, concise and clear reports and/or instructional materials.

Collaborated with staff and external resources that will support the client to perform clinical assessments and develop treatment plans.

Developed working relationships with nursing home residents, hospitals, caregivers, family members, guardians, long-term care advocates, community case management and home health agencies, Courts, Guardianship Program, and other professionals to ensure understanding of community transitions services.

Adhered to federal, local laws and standards that govern the delivery of behavioral health services and Hillcrest Compliance Plan and statement of professional conduct.

CADUCEUS HEALTH CARE - CENTER FOR DISEASE CONTROL AND PREVENTION DECEMBER 2014 - MARCH 2016

Lead Care Ambassador at Dulles International Airport - Ebola Response/ Full-time 40hrs.

Interviewed travelers by asking questions about their travel to an Ebola infected country.

Prepared cell phones and Care Kits that for travelers arriving from an infected country after primary screening.

Explained to travelers the reason for thermometer and cell phone in the Care Kit and why it was given to the traveler.

Documented Care phone number and Care ID on Care Kit and any other details about their itinerary for local health departments.

Connected to access the Language Line to communicate with travelers that speak a different language.

Reconciled discrepancies with travelers Care ID number and telephone number with Customs and Border Protection Supervisors and CDC Data Analyst.

Prepared all documents after every flight of travelers returning from an Ebola infected country for data analysis and final report.

Entered travelers Care Kits and phones identification into QARS database after every flight.

Assigned tasks to Care Ambassadors and keep a consistent supply of care kits, phones and thermometers.

Collaborated on conference calls with CDC, local health departments and other airports that received travelers from an Ebola infected country.

Spearheaded training all care ambassadors on new procedures and protocols directed by CDC staff.

HEALTH SERVICES FOR CHILDREN WITH SPECIAL NEEDS OCTOBER 2011 - DECEMBER 2014

Care Manager

Complete face to face visits with families/caregivers. Conduct a visit to enrollee within 3 business days of case being assigned.

Gathered information needed to make determination about enrollees' eligibility to participate in the mental health project.

Documented plan of action in social work comment section by utilizing the ADHD spreadsheet in SharePoint.

Created a clear and concise written family plan for each enrollee and submit to Project Manager for approval within 7 days of case being assigned.

Conducted weekly visits to enrollee and family; ensure linkage to provider within 5 business of first visit.

Provided weekly peer and family support services to include coaching/mentoring and family engagement in the child’s plan of care.

Individual Support Planning (ISP) with families, doctors, mental health providers, school staff, probation officers and other interested parties to exchange necessary information during the treatment process.

Prepared an individualized written employment plan that details a participant's employment goals, objectives, and timeframes.

Presented employability workshops regarding life, job preparation, and job search skills.

Educate enrollees and families on mental health resource material.

Accompanied youth and parent to behavioral health appointments.

Coordinated transportation for behavioral health appointments.

Evaluated the effectiveness of services and clients’ progress in resolving identified problems and moving towards defined objectives and goals.

Attended bi-weekly trainings conducted by Project Manager.

Documented phone calls, visits, and transportation requests for enrollee in Case Trakker.

Documented all notes in Case Trakker within 24 hours or next business day.

Submitted weekly status reports to Project Manager.

Represented the ADHD Project in a manner that creates successful outcomes.

COMPETENCIES:

Experience in monitoring, evaluation, and training

Ability to build relationships and interact effectively with technical experts, other partners and other agencies

Ability to delegate and balance responsibilities across teams

Ability to work independently and in groups; manage multiple tasks concurrently; and meet deadlines with attention to detail and quality

Experience and success working in complex environments, with teams whose members are physically located in different time zones and geographic areas

Excellent verbal and written communications skills including the ability to audit, organize and present information in a compelling way

Self-starter that can take initiative

Excellent interpersonal and team skills-demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultant



Contact this candidate