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American Airlines Customer Service

Location:
Orlando, FL
Posted:
April 02, 2023

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Resume:

Roxanne Barnes

Orlando, FL *****

adwarb@r.postjobfree.com

+1-347-***-****

A highly motivated and capable professional cook with a real passion for preparing popular, healthy and nutritious meals. Having a 'hands on' approach to all areas of the kitchen and possessing excellent organizational and administrative skills. A quick learner who can effortlessly fit into an existing established environment, and also encourage junior staff to achieve their best when preparing meals. Work Experience

Certified Dietary Manager

Avanté Group - Mount Dora, FL

December 2020 to Present

• Complete truck orders according to budget

• Hire and train staff

• Attend care plan meets

• Audit meal tray tickets with Point click care

• Have food committee meeting monthly

Dietary Manager

Healthcare Services Group - Orlando, FL

January 2020 to December 2021

• Complete food orders according to budgets.

• Manage kitchen staff and create schedules

• Create tray card for residents

• Attend care plan meetings

• Complete food preference

Owner and Chef

Rox-stars Seafood

June 2011 to October 2019

• Created recipes, incorporating various techniques, to build flavor and unique visual appeal.

• Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.

• Worked to maintain a clean and safe cooking environment.

• Handled all grocery shopping to pick up the necessary items that would be used in recipes.

• Identified recipes through careful research and study of different cultures that could be used to create authentic, from scratch meals.

• Prepared various dishes using different cooking methods to bring out the flavor, texture and taste of all kinds of foods.

• Planned and prepared food products orders to maintain appropriate stock levels. Pantry & Dessert Cook

Blue Waters Hotel & Resort

December 2010 to April 2011

• Prepare and provide meals according to hotel menu standards & requirements, in addition to guest's preferences

• Preparation of food and work area

• Manage record for stock taking

• Manage daily requisitions to report to head chef

• Maintain temperature log records

Cook

Empire City Casino Yonkers Raceway - Yonkers, NY

November 2009 to August 2010

• Preparation of orders from customers which required short time preparation

• Sanitized workstation at end of shift to prevent foodborne illnesses.

• Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.

Short Order Line Cook

Casellula Cheese And Wine Bar - New York, NY

November 2008 to August 2009

• Sanitized food preparation areas to avoid cross-contamination from raw items.

• Followed proper plate presentation and garnish set up for all dishes.

• Properly handled and rotated all store products.

• Suggested ideas for improvement at all scheduled employee meetings. Cook 1

Goddard Catering Group

May 2005 to May 2006

St. John's, Antigua

Catering Cook

• Preparation of foods for airlines such as European Airline, American Airlines, Caribbean Airlines and small aircraft airlines.

• Networked with management and supervisors to determine amount and daily food preparation.

• Trained newly hired and other kitchen employees in food preparation techniques.

• Communicated with supervisors about flight food completion.

• Provided sealing and packaging assistance of per flight meals.

• Applied personal knowledge and experience in food preparation. Commis Chef

Tradewinds Hotel

August 2004 to May 2005

• Designed and decorated food in artistic arrangements for buffets and formal settings.

• Seasoned foods during mixing and cooking according to personal judgment and experience. Education

BBA in Hospitality in Hospitality

Monroe College - New Rochelle, NY

August 2009

AAS in Culinary Arts in Culinary Arts

Monroe College - New Rochelle, NY

December 2007

Skills

• Active Listener and Highly Observant

• Culturally Sensitive

• Strong Work Ethic and Time Management

• Natural Leader and Highly Organized

• Passion for Food and Customer Satisfaction

• Extensive Catering Background

• Positive Attitude and Excellent Customer Service

• Beautiful Presentation of Food and Creative Cooking

• Strong Attention to Safe Food Handling Procedures Microsoft Word, Excel, Power Point, Windows XP / Vista

• Kitchen management

• Labor cost analysis

• Kitchen experience

• Culinary experience

• Food preparation

• Supervising experience

• Baking

• Banquet experience

• Food Safety

• Meal Preparation

• Inventory Control

• Recruiting

• Management

• Food Production

Certifications and Licenses

Certified Dietary Manager

July 2021 to Present

ServSafe

April 2021 to April 2026



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