Lakisha Hall
Memphis, TN *****
***************@*****.***
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced environments. Excellent multi-tasker and team player with customer service focus. Adept at meeting and exceeding sales quotas.
Results-oriented Forklift Driver skilled in operating a wide range of warehouse equipment in a safe and efficient manner.
Enthusiastic equipment operations professional certified in forklifts. OSHA-trained and experienced in a range of settings.
Work Experience
Trucking school
Future truck Driver of America llc - Memphis, TN
October 2022 to November 2022
Class A CDL Training class
Customer service desk lead
The Home Depot - Memphis, TN
August 2021 to May 2022
Customer service desk lead
Dock Worker/Forklift Operator
XPO LOGSTICS - Memphis, TN
March 2021 to August 2021
Loading and unloading trucks
Material Handler
McKesson - Olive Branch, MS
February 2021 to May 2021
Packing
Lowe's Home Improvement - Customer Service Associate Lowe's Home Improvement - Olive Branch, MS
January 2020 to January 2021
Sales Associate, forklift driver
Material Handler/ Forklift Driver
Paramount Staffing - Memphis, TN
2017 to 2019
• Picked orders from storage, wrapped and staged for shipments.
• Loaded items in the optimal manner to maximize efficiency of work.
• Transported, loaded, unloaded and stacked materials.
• Used equipment such as loaders, hand trucks, forklifts and cranes in a safe and efficient manner.
• Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate. Sales Associate
Mapco - Memphis, TN
2018 to 2018
• Promoted product quality, value and style to Influence customer buying decisions.
• Assisted customers with product selection, sales, and returns.
• Collaborated with customer service team members to give exceptional service throughout entire shopping and purchasing experience.
• Provided customers with thorough information on product care and use.
• Listened to customer needs and preferences to provide accurate advice.
• Organized and displayed items in visually appealing manner.
• Communicated effectively with customers and staff members by using great interpersonal skills and speaking clearly.
• Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Handled all situations with ease and remained calm, even when interacting with difficult or irate individuals.
• Completed purchases with cash, credit and debit payment methods.
• Pleasantly greeted customers, offered assistance and explained details regarding latest promotions. Picker/Packer/Inventory Clerk
Kpower Global Logistics - Olive Branch, MS
2015 to 2017
• Maintained a clean and safe work area.
• Prepared inventory for sales floor or direct-to-customer transfers by affixing tags and labels, preparing shipments or palletizing boxes for merchandising.
• Affixed accurate labels to customer packages to prevent unnecessary delays.
• Counted and stocked merchandise as specified by inventory control log.
• Scanned container labels to verify contents and determine target destination using RF scanners.
• Stacked cardboard boxes and pallets.
Education
GED
Skills
• Working independently
• Safety compliance
• Time management
• Pallet Jack
• Shipping & Receiving
• Load & Unload
• Warehouse Experience
• Materials Handling
• Freight Experience
• Packaging
• RF Scanner
• Delivery Driver Experience
• Reach Truck
• Order Picker
• Forklift
• Order Picking
Certifications and Licenses
Forklift Certification
CDL Class A
December 2022 to December 2030