Donna Kostel

*** ******* **** **, **. *****

507-***-****

adwaps@r.postjobfree.com

Professional Summary:

•Continued education in the Business Administration; Specializing in Management and Leadership

•Experienced health care professional with 16 years’ experience at Mayo Clinic as an Administrative Assistant.

•Knowledge and experience in customer service, Administrative Assistant, Health Unit Coordinator. Previous experience also includes: Management, Supervisor leadership roles and business ownership.

•Proficient in computer programs such as EPIC, PTRAX, IRBe, MIRIS, Synthesis, MICS last word, MSS, Microsoft Word, Power Point, Excel, Publisher, Outlook, WTK, ePraisal, word press, Sharepoint, Concur, Medical terminology and anatomy.

Education and Training:

Associates Degree of Applied Science in Business Administrative majoring in Management and Leadership

Health Unit Coordinator diploma/Medical Clerk-Typist diploma

State of Minnesota Licensed Life Insurance Producer

Skills Highlighted:

EPIC training

Bronze certified

Effective communication skills

Team building

Customer Service and Patient focus skills

Administrative skills

Critical thinking proficiency

Complex problem solving

Professional

Management, Supervisory and Business ownership

Professional Experience:

Mayo Clinic Administrative Assistant Roles - Rochester, MN. - May 2007 - August 2022

Harwick Project - Provided administrative support for Administrators, Operations Managers, IT, Payroll and HR

LCS - Provided administrative support for Operations Manager, Supervisors and Coordinators

Radiology - Provided administrative support for Operations Manager and Supervisors

Administrative Services - Provided administrative support for Administrators and Vice Chair of Nursing

CCATS - Provided administrative support for Operations Manager, Supervisors, Coordinators, Nurses, Doctors, and research appointed staff

Duties and Tasks (but not limited to) are as follows:

•Triage phone calls and calls to appropriate parties

•Dictates and prepares meeting minutes, agenda items, memos, and reports

•Prepares and coordinates meetings, calendars and conference rooms. Coordinates various projects

•Organizes committee meetings, conferences, teleconferences and video conferences

•Paying Invoices and Capital expenses

•Filing and updates personnel files, orientation packets and competencies

•Verifies and completes payroll as an emulator and defines schedules

•Concur reimbursement system also booked flights, hotels and rental cars

•Proficient in computer programs such as Microsoft Word, Power Point, Excel, Publisher, Outlook, WTK, ePraisal, word press, Sharepoint, One Note and Concur

•Academics Appointments and Promotions Committee (AAPC)

•Organizes vacation schedules and enters in online scheduling system for department

•Performs other duties including ICE, SACC, IRB, Grants, RIPS, UCM conversion and

•Ordered supplies and equipment

•Operate office equipment; including paging systems, pyxis, patient medical records

•Greet visitors and direct them to appropriate staff

•Checked patients in for their appointments

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