Customer Support Sales Manager

Ann Pinto

Atlanta, Georgia • 404-***-**** • adwao3@r.postjobfree.com

Professional Summary

Enthusiastic and extremely positive mental health advocate with 20+ years of experience serving children, adolescence, and adults with addiction, mental illness, relationships, divorce, and abuse. Gifted in helping clients identify and resolve critical challenges in their lives that have inhibited their personal and professional lives. Work Experience

Angels Grief Counseling Marietta, Georgia

Owner/Counselor June 1994- Present

• Client base expands internationally primarily conducting sessions telephonically and via video

• Provide personal, group, and family counseling

• Developed personalized treatment plans for patients with simplified goals

• Expert at reinforcing the values of caring, respect, honesty, and responsibility to my clients

• Have had lasting emotional, mental, and spiritual impact on thousands of individuals

• Deliver public speaking engagements on mental health and healing with various organizations Costco Marietta, Georgia

Sales Ambassador July 2012- June 2016

• Activated and engaged customers

• Analyzed business needs

• Collaborated with sales manager on account planning and activation

• Conducted staff trainings to ensure that the brand is properly represented

• Created unique marketing plans based on business needs

• Engaged store personnel and educated and trained them on the features and benefits of the product to increase brand awareness

• Promoted market growth and profitability by generating interest Angels Cleaning Marietta, Georgia

Business Owner/Operator January 1991- June 2012

• Successfully ran a commercial cleaning business for 20+ years

• Acquired commercial clients through outreach campaigns, marketing, and cold calling

• Project managed multiple projects at a time with strict deadlines

• Followed sanitization protocols and best practices for preventing pathogens

• Managed workforce with excellent customer satisfaction

• Clients included - BB&T Bank, Federal Express Offices, Dental Offices, and local Schools Education

SUNY College at Old Westbury Old Westbury, New York Bachelor of Science in Psychology

Skills

Technical Skills

• MS Office Suite, G Suite / Google Workspace, Zoom, Skype, Social Media Interpersonal Skills

• Talk Therapy, Mental Health Support, Intervention Planning, Customer Support, Relationship Building, Customer Relations, Public Speaking, Client Management, Negotiation, Professional Presentation, and Conflict Resolution