Tina Chantell Scales

**** ***** ***** ***** **

Greensboro, NC 27410

adwaiz@r.postjobfree.com

Objective: To obtain a position that offers the opportunity for performance based advancement in Safety.

Skills: Proficient in MS Office, Excel, and Power Point

Education

Masters of Science (MS) in MSIT/OSHA

North Carolina Agricultural and Technical State University, Greensboro, NC (2005)

Bachelors of Arts (BA) in Sociology

North Carolina Agricultural and Technical State University, Greensboro, NC (2003)

Occupational Safety and Health Experience

Safety Specialist HondaJet March 2022-Current

Provide technical and administrative support for safety and health programs and projects

Project assistant for new PPE vending machines-evaluating cost effective PPE and programming for vending machines

Developing new safety programs such as Heat/Cold Stress and Occupational Safety Management System

Ensuring OSHA regulation compliance through managing required programs such as PPE, Confined Space and LOTO

Creating employee safety involvement activities such as a safety committee

Investigating safety incidents, guiding supervisors during countermeasure development, and improving incident reporting

Manage industrial hygiene functions through contracted services such as organizing annual respirator fit testing for 135 employees, annual hearing tests, and quarterly hexavalent chromium testing

Coordinates and performs safety assessments and inspections of safety procedures, and programs to ensure compliance with appropriate regulatory requirements and risk reduction management through the identification of nonconformance and the use of corrective action

Participates in the accident investigation process to determine the root cause, circumstances and contributing factors

Develops and implements corrective and preventive actions and follows-up to ensure efficiency and prevent accident recurrence

Drives continuous improvement through utilization of safety program elements such as Near Miss program, Corrective Action initiatives, risk assessments, and active participation in multifunctional improvement teams to provide safety guidance

Provides technical expertise through participation on safety teams, fostering a climate of concern and responsibility for worker safety, and responding to safety issues or complaints

Stays current with new and pending safety legislation and anticipates regulatory requirements

Reviews and updates Job Safety Analysis documents to identify and avoid work-related hazards

Member of Honda Aircraft Women Powering Honda chapter

Member of the Emergency Response Team (MERT)

Safety Specialist US Postal Service March 2010-Jan.2021

Aug. 2021-March 2022

Provides technical and administrative support for safety and health programs and projects; develops, coordinates and monitors activities related to a comprehensive safety and health program.

Implements and administers occupational safety and health policy and procedures for the safety and health program; monitors compliance with safety and health standards and regulations.

Provides technical guidance to line managers, including the interpretation of laws, regulations, and procedures pertinent to safety and health, accident prevention, and standards applicable to postal operations.

Coordinates, administers, and evaluate safety and health activities to meet safety and health goals and objectives.

Participates in assessing the safety and health training needs of managers and craft employees, including the orientation of new employees; may assist with the development and presentation of the training and the evaluation of its' effectiveness.

May provide local input into the review of plans and specifications for construction and modification of facilities and installation of equipment to ensure conformance with safety regulatory codes or standards; recommends changes where necessary.

Conducts periodic facility safety inspections and safety program evaluations of work, storage and service areas for hazardous conditions and unsafe work practices utilizing the Safety Toolkit; conducts basic industrial hygiene evaluations.

Assist line managers and committees in the review of abatement activities to ensure corrective action and standards compliance; coordinates safety and health activities with other functional organizations.

Develops safety and health promotion activities that provides for improvement of safety awareness and accident prevention.

May investigate accidents and fatalities and analyzes accident data to ensure accurate accident reporting, determine causes and accident rates, detect trends, and to develop appropriate action plans.

Has frequent contact with representatives of government and private industry to coordinate occupation safety and health activities.

Assists with safety and health aspects of the Integrated Emergency Management Plan for the district or plant to include preparation of emergency action plans, coordinate with local emergency officials, and conduct training and exercises

(A)Facilities Admin Service Representative US Postal Service Jan. 2021-July 2021

Served as a liaison between customers and facilities maintenance which provided recordings, assignments, customer notifications, and updated the status reporting of requests ensuring superior customer service.

Obtained information from the customer using a national database that described the maintenance problem and determined the proper identification of the responsible individual or organization for customer resolution, evaluated then escalated complex problems to higher levels for resolution.

Assigned the request to a responsible resource based on established criteria or coordination with facility staff through the facilities maintenance system; accurately tracked calls using effective listening skills to gather customer information.

Recorded and updated information systems containing requests for facility maintenance services ensuring quality and accuracy standards are met; followed policies and issues related to maintenance of commercial and leased facilities.

Managed verbal and written maintenance requests; notified the responsible party of the assignment and the customer of the maintenance request disposition; managed difficult customer situations by phone and email.

Generated management and customer reports containing maintenance request information and status.

Provided contact information to customers on facilities maintenance service points of contacts; managed declined and unassigned calls to appropriate manager.

Coordinated the assignments and recordings of emergency calls with appropriate teams by following established language policy and protocols.

Reviewed unusual or repetitive customer inquiries; reported findings to appropriate staff for reporting, quality or training improvements.

Mail Handler US Postal Service June 2008-March 2010 April 1997-April 2007

Loaded, unloaded, and moved bulk mail and performed other duties incidental to the movement and processing of mail.

Unloaded mail from trucks. Separates all mail received from trucks and conveyors for dispatch to other conveying units and separates and delivers mail for delivery to distribution areas.

Placed empty sacks or pouches on racks, labels them where prearranged or where racks are plainly marked, dumped mail from sacks, cuts ties, faces letter mail, carried mail to distributors for processing, places processed mail into sacks, removed filled sacks and pouches from racks and closed and locked sacks and pouches. Picked up sacks, pouches, and outside pieces, separated outgoing bulk mail for dispatch and loaded mail onto trucks.

Handled and sacks empty equipment; inspected empty equipment for mail and restrings sacks.

Canceled stamps on parcel post, operated cancelling machines, carried mail from cancelling machine to distribution cases.

Assisted in supply and slip rooms and operated copy machine and related office equipment.

In addition, may perform any of the following duties: made occasional simple distribution of parcel post mail that required no scheme knowledge; operated electric fork lifts; rewrapped damaged parcels; weighed incoming sacks; cleaned and swept work areas, offices, rest rooms, and trucks where work is not performed by a regular cleaner.

Customer Service Supervisor US Postal Service Nov. 2007-June 2008

Serviced a group of employees in the delivery, collection, and distribution of mail, and in window service activities within a post office, station or branch, or detached unit.

Supervised carrier activities; evaluated the daily workload and made carrier and route assignments; called and assigned auxiliary carriers and messengers; made temporary changes in routes and time schedules and authorized overtime work.

Supervised the distribution and dispatch of mail and other mail handling activities, including handling change of address mail; ensured that proper procedures are followed related to receipt, recording, and delivery of accountable mail.

Supervised window services to the public, including sale of stamps and other accountable paper; providing special services such as Express Mail, box rental, and acceptance of advance deposits; provided information on postal services; setting meters; and accepted mail at public windows; conducted audits of employee flexible accountabilities.

Established work schedules and allocated work hours to meet service requirements; rescheduled assignments based on changes in mail volume and human resource availability.

Analyzed delivery operations, mail flows, and retail operations within the work unit using observation, data analysis, and computer models; made recommendations to improve operations.

Conducted or oversees mail counts and inspections; analyzed factors such as office practices, safety conditions, route layout, and delivery methods to determine if routes are laid out properly; made recommendations for route adjustments and other efficiency improvements.

Ensured compliance with vehicle maintenance and inspection schedules; monitored vehicle service contracts; investigated vehicle accidents.

Supervised a medium-size group of craft employees; provided on-the-job training; ensured complete training in current operating and safety procedures; assessed employee performance and provided guidance and direction to employees regarding work performance; made recommendations for performance improvement; and ensures development of employees in the work unit.

Established effective work team relationships; involved employees in decisions that affect them; and encouraged decision making at the lowest possible level.

Had frequent contact with the public, large volume mailers, and representatives of community, business, or mailing organizations to respond to mailing inquiries.

Supervised and participated in record-keeping of work hours, mail volumes, cost ascertainment data, carrier transportation costs, accident and injury occurrences and costs, and personnel time and attendance.

Personally performed certain non-supervisory tasks in order to meet established service standards, consistent with the provision of Article I, Section 6, of the National Agreement.

Health & Resource Management Specialist US Postal Service April 2007-Nov. 2007

Provided technical and administrative support for the district-wide injury compensation programs and initiatives: developed, coordinated and monitored activities related to a comprehensive injury compensation program. Ensured compliance with established federal and postal regulations concerning workers' compensation and light duty program administration.

Ensured adherence to federal regulations and postal policies in the processing and administration of claims or requests for leave under the Injury Compensation and Light Duty programs including authorization of appropriate types of on the job injury related leave where applicable (e.g. Continuation of Pay, LWOP-IOD).

Prepared, and reviewed documentation under the requirements of each of these programs to ensure propriety, completeness, and accuracy of claims requests for leave filed.

Prepared and where appropriate forwards information to dispute, challenge claims, or request clarification in order to present the Postal Service's position on the facts of the claim or request for light duty.

Assisted with the administration of the return-to-work program of former and current injured on duty employees, including identification of eligible individuals, coordination of medical documents substantiating ability to perform work, modification of assignments to fit medical restrictions, arranging pre/working interactive process interviews, and arranging personnel processing of all actions via the HRSSC.

Provided all initial case management actions for new claims, third party claims administration through claim resolution, USPS initiated separation/disability actions, Light Duty tracking, and other Health and Resource Management program elements such as the District Reasonable Accommodation process.

Identified and provides referrals of potential claimant or medical fraud and abuse to the Office of the Inspector General.

Provided training on injury compensation program elements for postal management and supervisors

Prepared reports and replies to requests for information on Injury Compensation, Light Duty, and Reasonable Accommodation program activities.

Provided technical advice, functional guidance, and policy interpretation on all aspects of the Injury Compensation and Light Duty programs administration. l, state and local occupational safety and health laws

Intern, Wesley Long Community Hospital, Greensboro, NC January 2005-May 2005

Provided services to improve the occupational safety and health standards of the facility

Revised safety procedures and policies

Developed a filing system for patient records

Assisted nurse technicians with hooking up patients to monitors

Responsible for compliance of federal and state laws

Intern, Lorillard Tobacco Company, Greensboro, NC August 2004-December 2004

Provided services to improve the occupational safety and health standards of the facility

Developed a proposal concerning Legionella

Coordinated a Fire Prevention Week campaign

Developed innovative ideas to provide awareness on occupational safety and health standards

Served as a member of multi-disciplinary team (LEPC Committee)

Participated in weekly Local Emergency Planning Committee (LEPC) meetings on safety

Community Based Services Experience

Intern, Project Star, Greensboro, NC January 2003-May 2003

Provided services to help prevent teenage pregnancy

Developed program on SPSS

Organized an array of data to present at staff meetings which included developing a system to organize participants in chronological order

Conducted research projects in teen pregnancy prevention efforts

Participated in staff meetings

Volunteer, Hayes Taylor YMCA, Greensboro, NC August 2001-May 2002

Assisted teachers with daily activities such as: work assignments, lunch, and naptime

Chaperoned field trips with children

Volunteer, Guardian Ad Litem, Winston Salem, NC January 2018-January 2019

Severed as an advocate for abused and neglected children

Visited child clients and conducted interviews for court hearings

Honors

Member Epsilon Pi Tau, National Technology Honor Society; inducted 2005

Member Sociology & Social Work Club; inducted 2003

Lean Six-Sigma Yellow Belt Trained

References

Furnished upon request

Contact this candidate