Resolution Specialist Order Filler
Resume:
PAMUELA L WOOD
Cedartown, Ga. 30125
adwaie@r.postjobfree.com
Professional Profile
Career Objective
Obtain a position at a company where I can maximize my quality assurance, training experience, have advance opportunities, and a stable work environment. Skills Summary
Management and leadership qualifications
Good Communication skills
Quick learner
Proficient on the keyboard and word processing concepts
Proficient with Microsoft office, word and excel.
Experience with running a document scanner
Experience in interoffice communication, filing, answering phones, and scheduling
3 years’ experience in management, leading a shipping department/ scan/ file room
5 years’ experience in team lead, document auditing, document recording.
Ability to learn any new trade
Notary
Very resourceful when need to completed any task given to me to complete. Boston National Title Agency, LLC 02/18/2020-11/03/2022 400 Rouser Road
Coraopolis, Pa. 15108
FHA Recording and Policy Specialist/ Recording Specialist – Purchase, REO, Default, Refi/ Notary
Responsible to response to the client advising we have received their request to record their FHA documents (POA and or Deed) with the state and county the property is located in.
Received recorded FHA documents, noting our system and the client’s system with the recording information.
Create or order the FHA final owners’ policy
Uploaded final Policy package to the client’s system.
Record in document in the state and county for all order assigned to me each day.
Helped Post-Closing Department when needed.
Review closing package received from the notaries after closings.
Resolving county or interoffice rejections, working with the closing department, counties, attorneys, lenders, buyers/sellers or borrowers.
Notarized all documents within the office when needed.
Worked on office reports from managements when needed. BCHH, LLC 11/05/2019-02/14/2020
181 Montour Run
Coraopolis, Pa. 15108
Recording Specialist
Record closing document with the state and county the properties are located.
Help in other departments when needed.
Shipped recorded documents to the lenders or the borrower/ buyers.
Resolved County or inter office rejections, closing team, counties, attorneys, lenders, buyers, sellers, borrowers.
Visionnet Systems, Inc 04/21/2015-08/02/2019
183 Industrial Blvd
Pittsburgh, Pa. 15275
Shipping Department Manager
Approved payroll for each associate within my department.
Tracking each associated sick time, floating holidays and PTO
Approved or denying time off for each associate, make sure the team had suitable coverage to manage the daily functions required with in our department.
Set up interviews and completed each interview, hiring new associates for the department when needed.
Trained all new hire for our department, also paired them up with other experienced associates within the department.
Directed each associated to what their daily function would be for the day.
Over seeing the depart creating the new order received each day (post-closing packages) and shipping each package back to the correct lenders.
Help with creating labels and manifest for the lender’s documents being returned to each lender.
Kept track of all post-closing packages and trailing document received each day.
Monitored all recorded documents being shipped back to each lender, buyer, seller or banks, keeping track of all labels and manifests.
Monitored all emailed coming into the department make sure all have been responded to or forwarded to the correct department to be addressed.
Responsible for make sure all recordable filed in their correct location. Made sure all title documents are filed and purged when needed.
Investigated all error within the department, advise a plan to avoid errors in the future.
Was involved with meetings via phone, skype or video conferences with the clients and or our office shore teams.
Filled in for our managers when needed
Helped other departments to meet their daily goals.
Worked on recording rejected to get the document recorded. Working with our clients, counties, attorneys to get these rejections resolved and recorded. Mortgage Connect, Inc 11/27/2012-04/20/2015
600 Clubhouse Dr
Coraopolis, Pa. 15108
Recording Specialist
Reviewing document and preparing for recording at the Recorders office or online.
Completed all form needed to record each document when needed.
Assigned document to each vendor to be recorded for manual files.
Created labels and recording instruction sheet for the vendors.
Cut recording checks for the manual file’s payable to the county or clerk’s office.
Submitted document online vis Simplifile for the online recording orders.
Accounting function for the online recorded documents recorded through Simplifile.
Trained new and present associates for the Quality Assurance functions.
Help the document auditor’s department when needed, also help train new associated in the auditor’s department.
Interline Brands, Inc 10/11/2011-11/01/2012
133 Westgate Dr
Beaver Falls, Pa. 15101
Warehouse/ Order filler
Responsible for picking new orders that have been placed.
Packing and shipping order received each day.
Creating the shipping labels for each order received.
Helping running evening reports to be given to management.
Helped wherever needed in the warehouse.
Service Link, LP 02/02/2002-10/09/2011
4000 Industrial Blvd
Aliquippa, Pa. 15101
Doc Audit Team Lead/ Auditor/Recording Specialist/ Recording Resolution Specialist
Responsible for 8- 10 team members.
Making sure all the order received each day have been checked into the system.
Making sure all post-closing package received have been reviewed.
Make sure each package received each day has copied, once copied it then had to send shipped to the lender.
Created labels for the post-closing package to be shipped to the lender
Made sure all team members recordable are completed and sent to the Quality Assurance department to be recorded.
Made sure all packages to be reviewed, copied, shipped and recordables to Qa was split even among the team.
Trained new team members for Auditing and preparing the recordable document for recording.
Working in the Quality Assurance team recording manual document.
Prepared recording checks for the county recorder/ clerk.
Created labels for the recordables to be shipped to each county.
Had a production that had to meet production each day.
Working on the recording resolution team.
Worked with the counties, closing department to get the rejections resolved and recorded. Education:
Job training of Beaver County, Inc- April 1999
University of Phoenix- Management and Accounting- Jan 2010- Jan 2011 did not complete References
Lynn Sylicce- Pittsburgh, Pa. VP for Visionet Systems, Inc 412-***-****
Richelle Atkins- West Virginia- Recording Manager for BNT 304-***-****
Tom Venanzio- Pitsburgh, Pa- VP Doc Audit Department for Service Link LP 412-***-****
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