DEEPA SATHISHKUMAR

Experience Summary

●Professional Test Analyst with 3 years of experience in IT Industry with the focus on Functional testing and Mainframe testing in BFS & IME domain with 1 year of experience in Mainframe testing

●Expertise in Manual testing which includes functional, System Integration, regression and browser compatibility testing.

●Proven ability to handle various phases of software testing, which includes Requirement Analysis, Test Case, Test Execution, Defect management and Test Status Report.

●Possess good experience in analyzing and testing the critical business applications and have good knowledge on the company’s quality process.

●Experience in managing projects and coordinating with Customers and other teams involved in the project.

●Proactively contributed to all team efforts, ensuring project completions, quality products and results.

●Experience in using Quality Center/HP ALM, DTS – Rational clear quest Defect Tracking Systems.

Technical Skills

Hardware / Platforms

Windows XP/7

Testing Specific Skill Set

Requirement analysis, Test Case Design, Functional Testing, Sanity testing, browser compatibility testing, Regression Testing and Defect Reporting

Programming Languages

C, C++, Java(Basics)

Databases

IBMS Data Studio

Tools

HP ALM, DTS, Control-M, WinSCP

Certifications

CCP in Level 0: Software Testing, Automation Testing for Learners, Fundamentals of Manufacturing, QA Software Testing for Dovetail Associates

Contact Details

Mobile No.915-***-****

EMAIL : adwaht@r.postjobfree.com

Project #1

Title AMEX CR & DC - Pega Testing

Client American Express

Project Type Pega testing

Operating System Mobile OS – IOS

Tools HP QC ALM, Soap UI, WinSCP, IBMS Data Studio

Team Size 9

Role Team member (Offshore)

Period Jun 2015 –Sep 2015

Project Description

CR & DC deals with Pega testing which provides rating score to the company or to the AMEX customer. The company can be created manually and it is named as CMT Company also it will be systematically generated using SOAP UI it named as NAT Company. CR & DC divided into two category depend upon on region specific.i.e. Cruse and iCruse.

Role and Responsibilities

●Requirement analysis and understanding the Functional Requirements based on Requirement document

●Prepared Test strategy for WS2 Project

●Prepared Test cases and uploaded the test cases and requirement in QC ALM

●Involved System integration testing and in all project calls

●Involved in Defect Management in QC ALM, defect logging, retesting and resolving the defect.

●Provided Data support for UAT testing

●Involved in Defect Management in QC 10, defect logging, retesting and resolving the defect.

●Verified the client time sheet and hours entry for all the resources in team

●Involved in Cognizant Process compliance tool – C2.0 and used C2 Bulk upload activity

Project #2

Title AMEX CRS – Mainframe testing

Client American Express

Project Type Mainframe testing

Tools JCL, TSO/ISPF, File Aid, Control M

Team Size 6

Role Offshore

Period June 2014 – June 2015

Project Description

CRS – Customer Relationship Statementing generally refers to the process that prints the statements for American Express charge card and credit card holders. CRS caters to customers present in US (UCRS), Europe (ECRS) and International market (ICRS). Additionally statements are generated for Merchants (GUS).

Role and Responsibilities

●Analysed test rrequirements and prepared Test cases for GUS Migration (6 Markets), KRI Phrase 3 and Old statement date projects

●Took ownership in Gross pay project and involved in Job Setup, Testing and Validation of PDF Statements.

●Validated GUS Migration PDF statements, BPS Print copies for all markets and logged defects.

●Prepared Test data characteristics for Gross pay project

●Involved in execution and validation of results for Charge LOC Project.

●Involved in Environment Refresh, Performance testing in CUSP project

●Maintaining Defect tracker and logging defects for all testing projects

●Performance QC Audit for CRS projects and there were no findings in PHC Audit.

Project #3

Title AMEX – DEQA Test Data Inventory Manager TDIM

Client American Express

Project Type Manual testing & Test data management

Tools Quality center, Simulate tool, Enrolment tool

Team Size 6

Role Offshore

Period Oct 2013 – Jan 2014

Project Description

Test Data Inventory Manager is a hub where any number of accounts along with its characteristics and attributes can be uploaded. The accounts uploaded can be searched based on various criteria and can be allocated to different projects for a particular time period.

Role and Responsibilities

●Requirement analysis and understanding the Functional Requirements based on Requirement document

●Raised Clarifications and getting it clarified from tech team

●Preparing Test Scenarios and Test Cases

●Involved in Assembly Testing in 3 sprints

●Involved in Defect Management in QC 10, defect logging, retesting and resolving the defect.

●Involved in data collection of unique TDCs from testing team for existing projects

●Prepared Macro Template for data upload in TDIM Application.

●Involved in updation of TDC’s in macro template for each accounts

●In TDIM tool, uploaded valid Backend and simulate accounts around 5000+ accounts in E0, E1, E2 and E3 environment.

Project #4

Title AMEX – Online App Migration

Client American Express

Project Type Manual testing

Tools Quality center

Team Size 8

Role Offshore

Period Apr 2013 – Nov 2012

Project Description

The IDN is a global technology capability in which decades of wisdom are codified. It is a fully integrated, compliant and nimble Business Intelligence solution that promotes testing, drives analytics, and execution. Initially created to support kothe Fraud organization, the IDN - in partnership with the RIB organization - has developed business and technical knowledge along with core competencies in data management which has resulted in innovative solutions and a competitive advantage for American Express. Amex Online Application Migration is all about a Data Migration Project. The Migration of Database from Sybase to Teradata.

Role and Responsibilities

●Requirement analysis and understanding the Functional Requirements based on FRS

●Raised Clarifications and getting it clarified from client

●Preparing Test Scenarios and Test Cases

●Involved in Smoke testing, System Integration testing, Regression testing and Assembly Testing

●Involved in Defect Management in QC 10

●Prepared Daily Status Report

●Involved in defect Triage call with development team.

●Involved end to end in IC360, Report center, Risk Test & Learn, B2B360, Credit Charge back, Fraud Charge back, i-search, MAS-III, RSMS, Bank MIS in IDN Applications and supported for other applications.

Personal details:

Date of birth: 20-07-1991

Husband's Name: D.Satheesh kumar

1106, vellalar street

Mathi main road,

Annalagraharam

Kumbakonam-612401

Languages known: English & Tamil

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