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Service Agent Customer

Location:
Columbus, OH
Posted:
April 03, 2023

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Resume:

Richard E Turpin

*** *. ******** ****

Middletown,Ohio 45042

513-***-****

adwa9s@r.postjobfree.com

Professional Business Consultant

Objective Professional organizations with high performance standards

Skills: To Train employees to exceed the objections required

Experience: Cosco- October 2, 2020- Present

Dealing with customer relations at the new Centerville, Oh

Location.

Middletown Senior High, 01/10/2019 to Current

Volunteer, and work with the Special Education classes,

Help with the lunch hour, reading, some basic social skills.

Ralph Lauren Polo, 05/01/2019 to October 1, 2020

Sales consultant, and customer service, and head cashier.

IMS Technology & Security, 10/07/2016 – As needed

Director of Marketing/Collections/Customer Service

Business consultant for commercial and residential Electronic

Surveillance, fire alarms, and door swipes, equipment. I

Served as the Marketing Director, starting in 2017 until present.

In May of 2019 I was promoted to Accounts Receivable Manager

Startek Communications of Hamilton

03/21/2016 until 10/6/2016

I was a customer service agent assigned to the Cox

Telecommunications account. It was my duty to resolve

Any issues the client was having, and to introduce the

Client to the other services. Also help guide new employees.

Page 2 of 3

RET Business Consulting . Ohio Region 01/2015 to 10/2019

Primarily to the Communications Industry. Help train new sales

and Customer service employees.

USA Mobility/Spok Cincinnati, Ohio

08/10/1994 to 12/ 31/2014

Senior Account Executive/Sales Manager

Responsible for an existing territory in Ohio, Indiana, and Kentucky. Direct responsibilities included management, training, research and communications, both local and long range. Expertise in the medical fields.

Highly successful in balancing cost effective solutions with demanding requirements.

Responsible for managing remote locations as well as reseller accounts in the firm's previous store front

MessagePlex/Accent on Offices

Columbus, Ohio

04/01/1988 until 07/05/1994

Manager National Accounts, Properties and Sales

Responsible for the hiring and training of employees.

Met and exceeded sales goals for large medical bureau.

Responsible for the property management of the medical office building.

Managed the new services as the company grew and branched out to secretarial services as well as leasing office space.

Managed the division responsible for selling services leased with offices.

Page 3 of 3

Tri-State Vending

Gahanna, Ohio

11/04/1984 to 04/04/1988

Manager

Top manager of the branch office.

Branch manager, sales manager, accountant, customer service manager and inventory control.

Over saw the installation of vending machines .

Secured property licensing.

Education:

Degree: Associates in Encryptographic Communications.

Miami University, Oxford Ohio

Studied Secondary Education. Did not complete was drafted

UCLA, San Diego California

RMA School-Naval Air Station, San Diego, CA

(This is where I earned the equivalent to an Associates Degree)

Ohio State University

The class’s dealt with the handling of

children with ADD, ADHD, and Bipolar.

Awards:

Received the citizenship flag for Chicago.

Recognized in “Who’s Who In America” for the past 15 years.

Honored by the “Princes Diana’s Children with Aids Society.”

For the last ten years I was with USA Mobility/Spok, I was named in the Presidents Club for Sales Recognition.

Affiliations

Franklin County Children’s Services

Board of Directors for Beth Israel Synagogue

Exchange Student Foundation

Columbus Chamber of Commerce

Columbus Board of Realtors

Whose Who In America (17 years)

Middletown High Volunteer with the Special Education

References upon request.

Rev: 10/2020

Resume’

Richard E. Turpin

adwa9s@r.postjobfree.com



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