Sale, operations and customer service
Resume:
Christian LaPak
One Cardinal Way
Apt ****
Saint Louis, MO 63102
adwa92@r.postjobfree.com
Linkedin Profile: https://www.linkedin.com/in/chris-lapak-41a4727
Summary
Commercial Sales and Operations Manager with several years of sales, customer service, sales management, sales operations, and key account experience in multiple markets. Looking for a commercial sales manager, customer service, operations or key accounts position to leverage my passion for exceeding customer expectations, achieving sales goals, developing new customer relationships and managing and supporting all aspects of business operations.
Key Competencies
Commercial Sales
Key Account Management
Commercial Operations
Global Marketing General Management
Strategic Planning
CRM and Data Analytics
Product Management
Forecasting and Pricing
Experience:
International Sales Manager/Independent Consultant VDL Agrotech/Jansen
May 2021-Present Saint Louis, MO
Responsible for expanding the distribution network, sales, and training for VDL’s agriculture/poultry equipment line, market and product line analysis and strategy, pricing and discount decisions, sales forecasts and logistical support.
Managed and expanded distributor network across US, Canada and Latin America.
Sales Manager/Area Managing Director Kersia Group
July 2019-May 2021 Saint Louis, MO
National Sales Director and Managing Director for a team of 7 in the USA for food safety chemicals and technical service for food production facilities. Also serving as Area Managing Director in charge of contract manufacturing, forecasting, supply chain, distribution partnerships, marketing, and product and regulatory management.
Achieved budget goal and 100% of bonus target for 2019. For 2020 despite Covid 19 and a 6-12-month sales cycle, developed pipeline of 5-10 new major projects that could lead to increased revenues of $3MM.
Sales Manager, Americas Chore-Time, CTB Inc.
June 2016-March 2019 Saint Louis, MO
Responsible for Chore-Time equipment market development and sales teams for North and South America worth over $150MM with 2018 operating profit margins of > 15%.
Coordinated with Engineering, Marketing, Manufacturing, Supply Chain, and IT to develop Strategic Plan for over 90% of Chore-Time sales (US and LA) driving go to market strategies, a 3–5-year investment plan and new products.
Led the North America team to three consecutive record years of sales over $100MM for 2016-2018 and gross margins over 23%. Averaged performance of 105-115% of Sales Plan. 2013-15 baseline of sales was $82 Million.
Global Marketing, Key Account Team Lead Monsanto
October 2013-January 2016 Saint Louis, MO
Global Lead for the International Key Account teams responsible for growing revenue, gross profit and creating strong and sustainable relationships with the top 40+ Key Accounts/Dealers in each Region.
Worked across 5 international regions to develop new business opportunities with Key Account customers/Distributors and implemented sales and marketing programs to create additional opportunities.
Responsible for annual sales over $400 Million and gross profits over $180 Million. Increased Key Account GP$ from $122 Million in FY 2013 to $168 Million in 2014 and $182 Million in 2015. Left Monsanto after being offered a package due to downsizing of 4,000 positions for the merger with Bayer.
General Manager and Sales Director Sensient Technologies
March 2010-October 2013 Saint Louis, MO
Recruited to join Sensient as Sales Director and after 6 months promoted to be the General Manager of $20,000,000+ Industrial Specialty Chemicals (pigments, dyes, coatings) business for the US and Canada.
Conducted in-depth business assessment and market and customer segmentation to develop a new strategy to turn around the business from a several year > 20% slide.
Grew Specialty Industrial segment sales from $9,000,000 in 2011 to over $13,500,000 for 2013 by changing strategy from just a commodity supplier to high value-add products and technical services for OEM customers.
Education:
MBA, Finance
PENN STATE UNIVERSITY, October 2002
Bachelor of Science, Engineering and Economics
UNITED STATES MILITARY ACADEMY, WEST POINT, May 1989
References: Available upon request.
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