PROFESSIONAL CAREER SUMMARY:

A highly capable and seasoned professional with over 11 years of

accumulated experience in customer service / hospitality industry, with a continuous strive to make headway professionally alongside the organization.

Ambitious individual who will deliver optimum costumer service to help the organization drive up business and also provide operational support thereby effectively developing the business

CAREER OBJECTIVE:

To obtain a bar supervisor position where I can utilize my hospitality skills, efficiency, attention to details and adept cocktail knowledge to contribute to the growth of the organization

AREA OF EXPERTISE:

Food and Beverage

Customer Insight

Bar Management Team

Leadership Inventory

Communication Skills

Team Building Exclusive

Premium Bar Customer

Management

Customer Relations

Organizational Skills Creativity and Innovation

Customer Focus

Office Management

OCCUPATIONAL HISTORY:

Head Bartender: Sept. 2021 – July 2022

Garth Restaurant, OY Hospitality, Dubai

Bartender: Jan. 2021 – August 2021

TopGolf Dubai, Emirates Golf Club

Bartender: Oct. 2018 – Dec. 2020

Hardrock Cafe Dubai Int’l Airport

Bartender: April 2016 – Sept. 2018

Heineken Lounge, Dubai Int’l Airport

Bartender: July 2015 – Feb. 2016

MSC FANTASIA CRUISE SHIP, Genoa, Italy

AKINNUOYE

SAHEED

OLAWALE

Bartender/Hospitality

CONTACT

PHONE: +234**********

EMAIL:

adwa7t@r.postjobfree.com

PERSONAL DETAILS:

Nationality: Nigeria

Gender: Male

Religion: Muslim

Marital Status: Married

Language Known: English,

Bartender: Oct. 2013 – July 2015

Left Bank Restaurant & Bar, Souk Al Bahar, Abu

Dhabi

Waiter: Dec. 2012 – Sept. 2013

Premier Inn ADNEC, Abu Dhabi

Waiter: Jan. 2010 – Dec. 2011

Premier Inn DIA, Dubai Int’l Airport

JOB RESPONSIBILITY TO DATE

Full knowledge of all products and can confidently describe to a customer

Ability to prepare all beverage items as per the standard recipe

Having full understanding of the brand concept, history and vision and can explain when asked

Completed basic food hygiene. Ensure that brand

standards in regard to hygiene are adhered to at all times on the bar - i.e. labels, FIFO

Ensuring that all side duties and cleaning schedules are completed as per daily checklists

Completes all checklists as required daily, weekly and monthly for the bars

Handling a minor complaint with confidence

Actively always engages with colleagues and customers

Operating the cashier system as per the company

standards

Maintaining hygiene standards by using proper

cleaning products during this Pandemic

Adhering to Covid-19 Safety policies and procedures.

Involve in the setting of department objectives and targets

Ensure proper mixing, serving and presentation of alcoholic and non-alcoholic beverages

Take constructive actions to meet department objective and targets

Proactively striving to maximize sales and general revenue

Input new & innovative ideas for service and products to maintain competitive and leading edge

Effectively communicate with guests or customers and at all levels of the venue

Ensure stock items behind the bars are always within expiry date

Oversee cash and stock control consistently according to company policy

Ensure the guest drinks and prepared and served

accordingly to company standard

Involved in the setting of service and quality standards, and to monitor and strive for their achievement

Monitor, anticipate and react to customer needs

consistently to ensure maximum guest satisfaction

Knowledgeable of the proper drink mixtures as per customers taste satisfaction

Experts in all types of non-alcoholic and alcoholic drinks and its proper mixture to come up with great flavors and taste

Achievements:

Increase the bar's turnover by $5000 per month within the first two months through reorganization of beverage section.

Attained employee of the month award twice in one year owing to exceptional bartending and bar

maintenance work.

Trained a team of 10 waiters and junior bartenders. All of them are working on senior bartending positions today at various restaurants and bars.

Maintained professional relationship with returning clients.

Provided exceptional customer service.

Utilized excellent bartending skills, therefore, enhanced the number of regular customers by 20%.

Conceived and originated a new mix of drinks that gained the status of the 'top beverage' of the bar.

Successfully completes the bartender challenge and landed 3rd place

Created and introduced 6 (six) new cocktail

mixture/recipes which was mentioned in the Gulf New EDUCATIONAL BACKGROUND

2008 – 2009 Diploma in Processing and Word Data Management IMS Computer training school, Lagos Nigeria

1997 - 2003 (Senior Secondary School Certificate) High School. Unity High School, Lagos, Nigeria

CERTIFICATES & TRAININGS

2016 to Date Yearly HACCP Training

2015 Certificate of Service

MSC Cruises S.A, Genoa

2015 HACCP Awareness Training by TUV Middle East

ICS General Services LLC, Dubai, UAE

2014 Security Awareness Training for All Seafarers Panama Maritime Training Services, Inc., Panama

2014 Basic Safety Training

Panama Maritime Training Services, Inc., Panama

2012-2013 Certified Bartender professional, Level one Sommelier (CBF)

Emirates Leisure Retails Left Bank, UAE

IT SKILLS

MS Office Suite (Excel, Word, PowerPoint)

Email, Internet, and Various Other Web Based Programs

Contact this candidate