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Customer Service Development Manager

Location:
Grafton, WV, 26354
Salary:
80,000
Posted:
April 03, 2023

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Resume:

JOHN MITCHELL

Business Development Executive with 25+ years of extensive hands-on experience in operations and sales management, providing solid leadership, team building, planning and problem solving and project management skills with C- level executives. Successful ability targeting markets and identifying new opportunities, revitalizing dormant accounts, and maintaining strong relationships with client advocacy. Improving operations to maximize profits through cost reductions, hiring/training and implementing efficiencies. PROFESSIONAL EXPERIENCE

Vice President Business Development Diversified Glass Films T/A Eastern Solar Glass, NJ 11/2021 – Present

• Networking inquiries, tracking Building Connected, Construction Journal, SmartBid, PipelineSuite, and submitting proposals.

• Site visits/walk throughs commercial/institutional/residential buildings to measure/photograph glass surfaces for bidding.

• Coordinating best suited options for client projects based on safety, security, privacy, solar heat reduction/glare/UV damage. Vice President of Sales FLM Reprographics Corporation, Princeton, NJ 11/2019 – 05/2021

• As VP of Sales, responsible for retaining and managing existing legacy A/E/C client sales and developing new sales for NJ.

• Brought in additional sales in the HP Flatbed UV Color Department (top firms Nylabone and Foxtone Packaging Group).

• High success rate selling new wide format color products to the existing core traditional reprographic clientele. Project Manager/Customer Service Rondo Pak/ Contemporary Graphic Solutions, NJ 04/2015 – 01/2019

• Responsible for day-to-day coordination of over $10M in company sales, reporting directly to VP of Operations.

• Processing all project related in bound project requirements, documentation and overseeing 3 Production Planners

• Ensured a top-quality final product is on time and exceeds our client’s expectations 100% of the time. Business Development Manager National Reprographics, Inc., NJ & PA ($12M Sales) Mid 2011 – 04/2015

• Growing over $1.5M in personal sales with a goal of growing new business by 20% annually (Sales Force CRM software).

• Managed and coordinated marketing efforts of two regional offices, a team of Account Executives with their sales goals

• Systems training, new technologies, sales initiatives, presentations, collections, dispute resolutions and quarterly reviews. Sr Business Development Manager FLM Graphics, Princeton & Fairfield, NJ 1996 – 2011

• Responsible for managing and growing over $1M in NJ and MD sales locations, personal sales 66% TOP PERFORMER

• Developed new business opportunities through extensive A/E/C networking, Industry trade shows, and professional events.

• As VP of Facilities Management division, growing and managing new opportunities through extensive AEC network Sr Business Development Manager Louis Frey Corporation, New York, NY 1990 – 1996

• Coordinated projects between 19 locations with over $15M revenue/year, increasing profits +50% overall

• Instrumental in securing new product lines and vendors, managed production from concept to completion

• Improving operations to maximize profits through cost reductions, hiring/training and implementing + efficiencies EDUCATION Rutgers University – Business Law studies MEMBERSHIPS/ASSOCIATIONS

Society for Marketing Professional Services: New York, New Jersey & Philadelphia Chapters Professional Women in Construction NY Builders Congress Architecture/Engineering/Construction (AEC) Urban Land Institute Southern NJ Development Counsel Construction Round Table Alliance for Action CoreNet, ICREW

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john-mitchell-ba20aa1

856-***-****

in 1576 Turkey Run Road, Grafton, WV 26354

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