D

Shayla

Deuitch

319-***-****

Shayla.**.brown@gma

il.com

Burlington, IA 52601

SUMMARY

Creative Baker with 5 years of experience mixing ingredients according to recipes to make baked goods. Well-versed in applying glazes and icings, kneading and preparing equipment. Friendly individual possessing outstanding attention-to-detail and excellent memorization skills. Knowledgeable Baker with expertise in cakes, cookies and pastries. Team player with solid management and training experience.

SKILLS

Weights and Measures

Dough Preparation and Baking

Oven Operation

Mixing and Blending

Ingredients Measurement

Expiration Monitoring

Inventory Maintenance

Sanitation and Cleanliness

Maintaining Sourdough Starter

EXPERIENCE

Baker

Burlington, IA

Hyvee Market Grill/ Feb 2017 to Current

Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.

Baked fresh bread and pastries for cafes and restaurants. Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.

Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.

Evaluated raw ingredients and baked goods, assessing for quality control purposes. Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.

Maintained temperature, sweep and sanitation logs to document proper conditions. Measured, mixed and prepped raw materials according to company specifications and recipes.

Oversaw baking and cooking training to assist new staff members in professional development.

Packaged and labeled baked goods with accurate descriptions and ingredients. Finished baked goods with glazes, icings and other toppings. Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Coordinated supplies, placed orders and managed stock on hand for bakery. Monitored color of baking items to raise or lower temperature or remove from oven. Reviewed expiration dates on items and removed expired products from stock to maintain quality.

Measured and weighed ingredients to prepare dough for recipes. Met with customers to discuss needed bakery items and take orders. Combined ingredients by hand and with electric mixing equipment. Checked dough for proper consistency, adding more flour if needed. Wrapped items in plastic in preparation for display and to sell to customers. Rolled and kneaded dough in preparation for cutting and shaping. Cut and shaped dough for rolls, bread and various pastries. Adapted measurements to meet quantity of bakery items being prepared. Blended ingredients and mixed dough, following recipes. Mentored baking staff in proper techniques and bakery procedures. Set ovens to appropriate temperatures to pre-heat. Housekeeper

Burlington, IA

Huckleberry Entertainment/ Mar 2009 to Dec 2016

Laundered sheets and removed stains to restore linens to pristine condition. Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Requested maintenance orders to fix non-working equipment and address room damage.

Maintained and organized cleaning supplies stock.

Used cleaning chemicals following proper guidelines. Vacuumed floors and dusted furniture to maintain organized, professional appearance. Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.

Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Interacted pleasantly with clients and guests when performing daily duties. Cleaned building floors by sweeping, mopping and scrubbing. Returned rooms to occupant-ready status to satisfy future guests. Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Sanitized and cleaned sinks, mirrors, toilets and showers. Delivered ironing boards, baby cribs and rollaway beds to guests' rooms. Swept and damp-mopped private stairways and hallways. Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.

Reported damage or theft of hotel property to management. Sorted and counted linens and organized in storage areas. Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Supplied extra towels and toiletries when requested to optimize guest comfort. Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.

Communicated with customers about requests for additional supplies or cleaning services.

Inspected furniture for damage or stains in between guest stays. Restaurant Waitress

Burlington, IA

Diamond Daves / Oct 2007 to May 2009

Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Greeted customers, answered questions and recommended specials to increase profits. Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Provided exceptional service to high volume of daily customers. Operated POS terminals to input orders, split bills and calculate totals. Promoted desserts, appetizers and specialty drinks to optimize sales. Cleaned tables and chairs to prepare dining area for next customers. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Presented menus to patrons to answer questions about offered items and make suitable recommendations.

Addressed complaints to kitchen staff and served replacement items. Displayed enthusiasm and knowledge about restaurant's menu and products. Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Recorded meal selections and transactions in microsystem to deliver prompt service. Served food and beverages to patrons and immediately remedied issues with orders. Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Served food and beverages to patrons and confirmed complete orders. Presented menus and answered questions regarding items. Filled condiments and napkin containers during slack periods. Informed customers of daily specials and signature menu items. Prepared checks, itemizing total meal costs and taxes. Stocked service areas with supplies during slow periods. 92A Automated Logistical Specialist

Middletown, IA

United States Army Reserve/ Jan 2005 to Jan 2013

Examined freight to determine loading sequences.

Promoted safe working conditions by monitoring safety procedures and equipment. Informed upper management or department heads of items loaded or problems encountered.

Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads. Reported employee time, job expenses and inspections results in work records. Presented and explained work orders to team.

Monitored workers and reviewed completed work for proper performance. Scheduled materials shipments and transportation for on-time delivery, reducing delays.

Checked loaded materials compared to work orders for correctness. Inspected equipment for wear, specifications adherence and issues. Completed or assisted with difficult or skilled tasks. Reviewed supplies inventory levels and purchased necessary items. Estimated project materials, time and staffing requirements based on work orders and job specifications.

EDUCATION AND TRAINING

High School Diploma

Burlington Community High School May 2005

Burlington

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