Service Rep Store Manager
Resume:
Tonya Sampson
Cedartown Ga, **125
************@*****.***
PROFILE
To become a staple at at a reputable company that will fully benefit from my many years of experience, professionalism, and knowledge.
EXPERIENCE
Assistant Store Manager, Jones Petroleum Lithia Springs, Ga—11/2018-10/2022
• Processing and Inputting data for End Of Day reports.
• Making daily deposits
• Direct supervision of staff, employee evaluations, initial disciplinary contact.
• Performing other managerial tasks when Store Manager is unavailable. Customer Service Rep, Escalations Agent, Pearl Interactive Network-5/2020-11/2021
• Assisted with unemployment claims filed.
• Called Claimants to verify all information provided.
• Answered inbound call.
• Solving any issues or fraudulent activity that arise. Logistics Processor, Nordstrom; Atlanta Ga—8/2014-11/2021
• Fulfilled Customer orders from store inventory in a timely matter.
• Packed and shipped customers’ order following quality, packing and shipping standards. Quest Service Leader, Pilot Flying J, Jackson Ms 10/2013-8/2014
• Supervised the shift.
• Closed./counted all registers.
• Processed the End of Day transitions.
Admin Assistant/ Lead Deposit Teller, Dave and Busters; Marietta Ga— 11/2001-11/2013
• Processed payroll and weekly inventory.
• Assisted in controlling the flow of money throughout the building.
• Assisted staff with bank check out and money equivalent procedure. EDUCATION
Callaway High School Jackson Ms 1987-1990—High School Diploma
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