Customer Service Secretary
Resume:
Ana Teresa Torres-Perea
**** *. *** **., ******, Colorado, 81001, US
***********@*****.***
Working as part of a team, bringing the necessary experience and knowledge to meet any operational need. Employee scheduling
Office equipment proficiency
Typing proficiency
Dependable and reliable
Filing
Effective team player
Cash handling accuracy
Inbound and outbound calling
Strong communication skills
Fluent in Spanish
Customer service
Verbal and written communication
Computer proficiency
GED - 2009
Pueblo Community College - Pueblo, CO
I completed my education in Mexico.
I am a bilingual secretary
Supervisor - September, 2004 to Present
Taco Casa - Pueblo, CO
Provided professional, friendly, and engaging service on a consistent basis. Was in charge of training new employees.
Make contact with carrier representatives to make arrangements or give instructions for material shipping and delivery.
Created training materials, task and process guidelines, and provided employees with clear and concise instructions.
Worked as a keyholder to ensure that the store opened and closed on time. Was in charge of guest checks, cash collection, and credit card processing. I'm in charge of creating employee schedules and ensuring that they're followed. Professional Summary
Skills
Education
Work History
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