Donna L. Gacek

Communications * Media * Management

Telephone: 978-***-**** * linkedin.com/in/donnagacek1

Professional Profile

**** – 2023 Lowell Five Bank Chelmsford, MA – Retail Banking Associate/Teller

Began training as a bank teller, assisted with customer transactions, reconciled cash drawer, answered customer telephone inquiries, assisted staff with customer requests..

2022 Sophia Institute, Nashua, NH – Administration

Began training on company’s new NetSuite database management system, answered customer telephone calls, entered customer orders, assisted team with customer inquiries, assisted staff with urgent customer mailings and orders.

2018 – 2022 - Whole Foods Market, Nashua, NH– Customer Service Team Member

2016 – 2018– Caregiving, Communication/fundraising consulting

2012 – 2016 – Caregiver, two elder relatives

Provided care for two elder relatives. Managed care, medical appointments, bills, house care, and companionship for my elder relatives.

2010 - 2012 – Executive Director, Cape Ann Regional Cable Access Television

Successfully managed the public access community television station serving Essex, Gloucester, Manchester and Rockport operating three public access channels.

Built a strong student intern base, increased the number of active volunteers and established successful outreach to schools, nonprofit service organizations and local businesses.

Negotiated for a grant to purchase a new digital playback system.

Created social media presence through Facebook and blog and expanded publicity for the station by creating promos, public service announcements, station IDs, community bulletin board tags.

Implemented a new database management system.

Expanded weekly “Cape Ann Report.”

2003 – 2009 – Executive Director, Wilmington Community Television, Inc. (WCTV)

Successfully managed a public access community television; identified a new site and managed the build-out of a state-of-the-art contemporary facility for WCTV.

Managed the build-out of a new state-of-the-art facility. Implemented a publicity campaign for the organization, redesigned public relations materials and successfully negotiated annual sponsorships and funding for the organization.

Honored by the WCTV Board of Directors for “Achieving a state-of-the-art facility for WCTV,” at May, 2009 Annual Meeting.

Initiated a new monthly community program called, “Where’s Wilmington?”

Education

M.S. in Communications, Boston University, Boston, MA

B.S. degrees in English and Fine Arts, UMass Lowell, Lowell, MA

Achievements

Rotary Club of Tewksbury - Past President, Paul Harris Fellow

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