Administrative Assistant
Resume:
AMANDA DOUGLAS
*.********@*****.***
Jonesboro, AR 72401
Bold Profile
SKILLS
●10+ years Customer Service
●Highly organized
●Data entry with superior attention to detail
●Multitasking Abilities
●Office Supply Maintenance
●Strong Work Ethic
●Comfortable with technology
●Disciplined & Dedicated
●Mail Management
●Scheduling
●Accounts Receivable
●Great communication and interpersonal skills
●Flexible
●Analytical Skills & Problem resolution
●Creative
●General Housekeeping
EDUCATION
Mississippi County Community College
Blytheville, AR
Some College (No Degree): General Studies
Manila High School
Manila, AR • 05/2001
High School Diploma
PROFESSIONAL SUMMARY
Motivated Administrative Assistant with over 10 years' experience in customer service, seeking to maintain a full-time position that offers professional challenges utilizing strong organizational and interpersonal skills, excellent time management and problem-solving skills.
TRAINING
●Transportation Management System (TMS)
●Registry Monitoring Insurance Services (RMIS)
●Microsoft Office: Word, Excel and Outlook Express
●TAS
●EPIC
WORK HISTORY
Watco Logistics - Transportation Assistant
Jonesboro, AR • 04/2021 - 04/2023
●Manage broker and customer service aspects of assigned shipments and/or customer accounts
●Effectively communicate and work hand in hand with transportation coordinators, customers, carriers, shippers and internal teams
●Manage operations and ensure operating procedures and protocols are followed
●Utilize various prospecting methods to generate new sales leads and solicit freight
Farmer's Market - Cashier/Stock Associate
Monette, AR • 10/2017 - 04/2021
●Operated cash register for cash, check, WIC & credit card transactions with accuracy
●Identified potential shoplifters & alerted management
●Welcome customers, assist locating items, answered customer queries & addressed concerns with products
●Used time efficiently for receiving, unpacking, processing, organizing, storing and maintaining merchandise from various vendors
NEA Baptist Hospital - Human Resource Assistant & Billing Analyst
Jonesboro, AR • 02/2017 - 06/2017
●Created, assembled and maintained all employee benefit packets
●Advised patients of billing status
●Compiled 800+ employee records, developed & maintained employee filing system
●Generated patient receipts, mail management & answered patient inquiries
●Maintained office organization & aided staff as needed
Spirit Fitness - Administrative Assistant
Jonesboro, AR • 08/2013 - 01/2017
●Recruited and over 50 independent service providers throughout the US to perform warranty repairs on fitness equipment
●Issued computer generated work orders to all service providers
●Performed follow ups with service providers & customers to ensure satisfaction with warranty repairs
●Printing, filing, daily use of fax machines, and data entry
●Worked closely with teams of service providers to ensure correct parts & repairs were ordered
Continental Computer Corp - Executive Assistant / Office Manager
Jonesboro, AR • 12/2010 - 06/2013
●First point of contact for all customers and guests
●Generated & distributed monthly billing, processed accounts receivable, invoices & bank deposits
●Managed all incoming & outgoing mail
●Created, organized and maintained computer and paper-based filing systems.
●Coordinated and scheduled pre-show & post-show activities for all state & national trade shows and conventions
Continental Computer Corp - Technical Support Staff
Jonesboro, AR • 06/2006 - 12/2010
●Provided thorough support and problem resolution for customers
●Maintained composure and patience in face of difficult customer situations
●Researched issues on various computer systems and databases to resolve complaints
●Referred difficult issues to upper management Performed customer orientation and training
.
Contact this candidate