Customer Service Business Administrator
Resume:
** %
** %
** %
RHIMI EMNA
PERSONAL PROFILE
During these years, I have acquired many experiences that will benefit me in my practical and social life, and I studied at the Higher Institute of Technological Studies in Kasserine, so I would like to flourish through the trainings and participations that I have experienced 2019 - 2021 Higher Institute of Technological Studies of kasserine BUSINESS ADMINISTRATOR
***********@*****.***
Tunisie _ Kasserine 1200
EDUCATION HISTORY
applied license in business administration Iset Kasserine 2017 – 2018 Ezzouhour Kasserine High School
Baccalaureate Experimental Science Section
WORK EXPERIENCE
INTERNSHIP
2019 Tunisia – kasserine
Satge within the Tunisian Post
I schedule meetings and appointments
Take care of the office layout and place orders for office supplies and equipment.
Keep the office in good condition and take care of any necessary repairs
Organizing office activities and procedures Coordinating with the IT department for all office equipment
2020
Work certificate within the company Office Group LTD. Tunisia – kasserine
2022 Nail and eyelash training certificate
2021 Tunisia – kasserine
Consulting firm internship, accounting and tax assistance Follow-up and follow-up of client portfolio accounts Risk assessment and study of market trends.
Review and process credit applications according to best practices.
Control of all banking operations
Management control
The company Electro center
2021
2022 Communication technique and leadership
Faculty of Economics and Management Sfax
2022 Online course on Implementing an information
monitoring system
LINGUISTIC COMPETENCE
Arabic
French
English
HOBBIES
voltnner music GYM
Travelling
PERSONAL COMPETENCE
TECHNICAL COMPETENCE
Microsoft Office Word
Microsoft Office Excel
Microsoft Office PowerPoint
Internet
Master all banking operations
Management control
Price and contract negotiation
Customer management
I enter purchase invoices and overheads
Customer account management
I prepare and declare the VAT
High level advice and customer service.
Rigor, accuracy and independence of invoices and documents Reception of customers via different channels (telephone, internet and mail) Follow up files and manage clients
Request for credits
Proposal of financial investments
Control and follow-up on client portfolio accounts Risk assessment and study of market trends.
Review and process credit applications according to best practices. Financial planning
Customer service skills
Having the sense of listening and working in a group Technical and editorial qualities
Able to take responsibility and make decisions
Communication skills
Mastery of IT management tools
Sense of contact, interpersonal skills
Dynamism
Rigor, sense of organization
Good interpersonal skills - Teamwork
Precision and rigor
Organized and prioritized management.
Serious in the work and precision in the details
Diligence in work and perseverance
Social and in-depth knowledge of how to communicate
Contact this candidate