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Customer Service Business Administrator

Location:
Tunis, Tunisia
Posted:
May 22, 2023

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RHIMI EMNA

PERSONAL PROFILE

During these years, I have acquired many experiences that will benefit me in my practical and social life, and I studied at the Higher Institute of Technological Studies in Kasserine, so I would like to flourish through the trainings and participations that I have experienced 2019 - 2021 Higher Institute of Technological Studies of kasserine BUSINESS ADMINISTRATOR

adw9v0@r.postjobfree.com

+216-**-***-***

Tunisie _ Kasserine 1200

EDUCATION HISTORY

applied license in business administration Iset Kasserine 2017 – 2018 Ezzouhour Kasserine High School

Baccalaureate Experimental Science Section

WORK EXPERIENCE

INTERNSHIP

2019 Tunisia – kasserine

Satge within the Tunisian Post

I schedule meetings and appointments

Take care of the office layout and place orders for office supplies and equipment.

Keep the office in good condition and take care of any necessary repairs

Organizing office activities and procedures Coordinating with the IT department for all office equipment

2020

Work certificate within the company Office Group LTD. Tunisia – kasserine

2022 Nail and eyelash training certificate

2021 Tunisia – kasserine

Consulting firm internship, accounting and tax assistance Follow-up and follow-up of client portfolio accounts Risk assessment and study of market trends.

Review and process credit applications according to best practices.

Control of all banking operations

Management control

The company Electro center

2021

2022 Communication technique and leadership

Faculty of Economics and Management Sfax

2022 Online course on Implementing an information

monitoring system

LINGUISTIC COMPETENCE

Arabic

French

English

HOBBIES

voltnner music GYM

Travelling

PERSONAL COMPETENCE

TECHNICAL COMPETENCE

Microsoft Office Word

Microsoft Office Excel

Microsoft Office PowerPoint

Internet

Master all banking operations

Management control

Price and contract negotiation

Customer management

I enter purchase invoices and overheads

Customer account management

I prepare and declare the VAT

High level advice and customer service.

Rigor, accuracy and independence of invoices and documents Reception of customers via different channels (telephone, internet and mail) Follow up files and manage clients

Request for credits

Proposal of financial investments

Control and follow-up on client portfolio accounts Risk assessment and study of market trends.

Review and process credit applications according to best practices. Financial planning

Customer service skills

Having the sense of listening and working in a group Technical and editorial qualities

Able to take responsibility and make decisions

Communication skills

Mastery of IT management tools

Sense of contact, interpersonal skills

Dynamism

Rigor, sense of organization

Good interpersonal skills - Teamwork

Precision and rigor

Organized and prioritized management.

Serious in the work and precision in the details

Diligence in work and perseverance

Social and in-depth knowledge of how to communicate



Contact this candidate