Data Entry Service Representative

SHARON R. JENKINS: *** Hwy. *** #A Conway, SC ****6*904-***-******************@*****.***

Professional Summary:

To be able to work as office manager or a professional educational/healthcare administrative office position that will through my effective communication skills and expertise in performing administrative, secretarial, and data-keeping tasks, which can uplift communities of people through my inspired sense of confidence and transformations in life and deed within your organization. I have earned a Promotion to Student Health Services for EHR (Electronic Health Records) training, as a Referrals/Medical Records Specialist.

Highlights

Educational, Healthcare, and Administrative Industry experience with a proven track record for demonstrating award winning Customer Service skills and communication skills.

Proficiency with the Microsoft Office suite products

Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive situations with confidentiality.

Self-motivated, poised and competent with demonstrated ability to easily transcend cultural differences.

First Aide & CPR Certified

BCBS Claims Submissions

Certification Campus Guard PCI DSS for merchants billing systems

Proficient in MS Office-Word, excel, power Point, publisher, outlook, Medicat systems, etc.

Education

2007-2011 UNIVERSITY OF PHOENIX – Jacksonville, FL

Bachelor of Science in Health Administration

1984-1985 JONES COLLEGE– Jacksonville, FL

Certified Nursing Assistant

PROFESSIONAL EXPERIENCE

COASTAL CAROLINA UNIVERSITY-Conway, South Carolina

Administrative Specialist II, 6/2017 – Present (37.5 work hrs.)

Supervisor-Grace Gavin-843-***-****

Set up and conduct Student orientations to campus for Student Health Service

Assure medical records are complete and in the appropriate order

Audit Student Records for compliance

Enter Student information in Ellucian Colleague

Billing for student accounts

Schedule Students Success appointments

Process patient referrals to outside facilities

Check in and discharge for all health students.

Post transactions to student accounts

Prepare end of day reports

BCBS Claims Entry Processer

Order office supplies & maintain records and stock work areas

EHR document submission

Purge Medical Records

Release of Information

Process Medical Records in Medicat

RESCARE WORKFORCE SERVICES (DSS Contracted.) –N. Myrtle Beach SC

Program Assistant, 7/2014 – 6/2017 (40.00 work hrs.)Supervisor Unandi Ward-843-***-**** (3 yrs.)

Enter and scanned data and documents into Department of Social Services SCOSA system

Contact participants to schedule appointments with employment specialist

Compile, sort, and verify the accuracy of data before entering information in the database

Locate and correct Department of Social Services referrals and or assign/report them to supervisors or employment specialists

Construct Referral Tracker Reports

PHYCISIAN’S GROUP, LLC-Jacksonville, Fl. 32221

Office Manager/Coordinator, 7/2011 – 2/2012 (40.00 work hrs.)Team Leader Jessica Crank-904-***-****

(6 months)

Open and Close office daily

Perform management duties with hiring, and discharge process

Schedule MRI’s, X-rays, Diagnostics, & Scans for patients

Scan in documentation to patient files

Set Physician’s, Chiropractor, & Patient Schedules

Check and enter billing coding for payments

Check in patients for scheduled appts.

Process Patient Referrals to other facilities

Release of Information

Analyze and construct report logs of patient visits

Customer service to each patient and data entry of patient files

Coordinate Letter of Protection for attorneys (LOP)

AGENCY FOR HEALTHCARE ADMINISTRATION – AREA 4 MEDICAID PROGRAM OFFICE CALL CENTER– Jacksonville, FL. Administrative Secretary, 12/2004 – 6/2011 (40.00 work hrs.)

Supervisor-Donna Dunnan-904-***-****(6 yrs. 5 mons)

Answered Multi-lined phone systems and set appointments

Managed, analyze, and construct calls report logs

Processed physicians managed care faxed enrollments

Credentialing Specialist Assistant for Medi Pass Manage Care

Trained new hired administrative secretaries

Working knowledge of Medicaid, Medicare an PPO PSN’s

Monitored, tracked, and ordered all area offices publications

Provided 24 hour Physician access monitoring

Updated Medipass Provider Panels and Specialty Provider listing

Created correspond letters of creditable coverage

Performed/Created Manage Care Medicaid Packets for presentations

CHILD GUIDANCE CENTER- Jacksonville, FL.

Secretary, Parenting Education/ICCP Dept. 1/2001 – 2/2004 (40.00 work hrs.) Direct Cecily Hardin-904-

745-3070 (3 yrs. 2 mon)

Set Parenting Education appt. for the parents

Create new files for the Therapist for the clients

Release of information from files in Mental Health

Data entry of all Therapist time sheets to the system

Appear in court for testimony of file information only

School Based Counseling Program Administrative Assistant

Develop correspondence letters for parents for court dates

Developed filing system for counselors

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