Room Attendant Area

CURRICULUM VITAE

PATIENCE MWENDE ROMAN

Doha Qatar

Mob : +974********

Email: ************@*****.***.

public area /room attendant.

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OBJECTIVES:

To work in an environment which offers a good opportunity to share my knowledge and skills with others and participate myself and work towards for a complete satisfaction of the company.

PERSONAL DETAILS:

Name : Patience Mwende Roman

Nationality : Kenya

Gender : Female

Date of birth : 13/07/1984

Marital status : Single

Language Known : English, Swahili & German

Passport No : B 105346

Visa Status : Residential

EDUCATIONAL QUALIFICATION:

• College dps certificate.

• Early Childhood education certificate

• Driving School

• Secondary School

• Primary School

Key Qualification

I am a room and public area attendant at nss company in doha.

.PERSONAL ATTRIBUTES:

• Team player and hard worker, attention to details.

• Excellent command over English both oral and writtern

• Ambitious, selfdriven, able to work under minimum supervision.

• Interactive and co-operative with all employees through building trust, valuing others, communicating effectively, driving execution fostering innovation, focusing on customers, collaborating high integrity

• Intergrity and trustworthy.

EMPLOYMENT RECORD:

10TH /Jan/2016

PALAZZO VERSACE DUBAI HOTEL

ROOM ATTENDANT/ PUBLIC AREA

Duties:..

• To ensure that hotel rooms are clean at tiptop condition

• To make immediate report in case of any damaged items

• To make immediate report of any lost and found items

• To own any guest request until it is done

• To give a warm well come to our guests and farewell

• To make palazzo Versace Dubai hotel clean

• To handle all the palazzo Versace Dubai properties with care to avoid damage

• To up to date the status of the hotel rooms after cleaning in the hot sos system

• To make sure that all the guest request are done within the shortest possible time.

• To make sure those guests stay and also leave in the hotel when they are happy in order to create the lasting memory of the hotel.

• To provide intuitive services to the guest in order to make them happy and create lasting memories.

• Practicing the palazzo Versace golden rule of treating others the way they wish to be treated.

• Giving priority to vips and differently abled guests

• Providing turn down services to guests based on the hotel standards.

• Collaboration with other colleagues to ensure a better service to the guest.

• Compliance with company rules and legal requirements for fire, health and safety. New state company Qatar.

April 2021

• Cleaning public areas.

• Inspection of rooms and making reports

• Reporting maintenance issues to the authorities.

• Cleaning vacant dirty apartments for new tenants.

• Using the right materials and detergents for cleaning. HOBBIES:

• Reading

• Travelling.

• Meeting new people

• Voluntary work

REFERENECES:

Upon Request

DECLARATION:

I here by declare that the above mentioned statement is correct & true to the best of my knowledge and belief.

PATIENCE MWENDE ROMAN

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