Supervisor, Business Ops, Manager

Aurora Bruno

San Francisco, California

Tele: 1-415-***-****

Email: **********@*****.***

MP Client, San Francisco, CA 7/2014 – 2/2022

Business Ops US West Territory (Contract)

•Worked with the Real Estate Strategy Operations Regional Manager, US West Territory

• Managed and assisted site facilities/operations, in a timely basis

• Created, maintained and updated team documents, spreadsheets, calendars, floor maps, and wiki pages

• Implemented re-design and organization of inventory premises and coordination with site installation

• Updated and maintain team documents, spreadsheets, floor maps, and wiki

• Worked with global database team on design, content and ideas; regarding new data base roll out and beta testing for real estate and sites locations for client’s web and Wiki pages.

Bush Partners San Francisco, CA 9/2012 – 2/2014

Residential Manager

• Advertised and negotiated all leasing contracts

• Coordinated remodel of units & managing crews of contractors

• Vendor coordination of property

• Compiling financial records, spreadsheets, leases and banking

• Oversaw tenant move in and move out

• Coordinated and maintain yearly inspections of property and units

• Maintained the property and building cleanliness, touch up painting, light spackling, weekly moving of recycling/ trash/compost bins

Asia Netcom / Pacnet (USA) Services, Inc., San Francisco, CA 11/2009 – 10/2012

Coordinator / Executive Assistant / Office Manager / Project Manager / Assistant Property Manager

• Supported the Director, Network Ops and Channel Partners

• Managed outlook calendars and travel coordination for executives, account managers and

network operations

• Implemented and managed coordination, of all general administrative

• Coordinated materials and HR documentation for new and existing hires

• Implemented and maintained all business files, including all active online accounts and

subscriptions

• Conducted inspections of the property and initiate corrective action, as needed

• Provided recommendations relative to tenant service improvements

• Assisted with event planning, meetings and special client appreciation

League Productions, LLC, Los Angeles, CA 07/2007 – 03/2009

Manager / Project Coordinator

• Provided consistent executive support to the President, Director and Executive Manager

• Created, supervised and assisted with day-to-day running of the office(s)

• Coordinated, assisted in the implementation and distribution of projects to departments and employees

• Implemented design for corporate and production offices

The Irvine Company, (via Davidson Staffing), Newport Beach, CA 10/2003 – 07/2007

Property Coordinator / Property Assistant / Executive Assistant / Administrative Assistant

• Maintained calendar and travel for Directors, Executives and Managers

• Interfaced with clients and members to interpret their needs and priorities

• Coordinated proper follow through, via documentation and communication

• Updated and maintained various databases, spreadsheets, directories and marketing/rental materials

• Managed and coordinated various client and employees requests

• Maintained the work order system and ensure all work orders are completed, in a timely

manner

• Maintained lease and property files in accordance with stated guidelines

• Coordinated and managed each property in a first-class condition, including grounds and common area, according to company standards and management

• Designed and implemented universal property management filling system, for all the commercial low-rise/high-rise properties.

Pacific Technical Services, Lake Forest, CA 11/2003 - 04/2004

Administrative Assistant

• Assisted multiple departments with day-to-day administrative needs

• Maintained and updated blue prints and equipment list for projects

• Updated specs and diagrams for equipment on company property

• Tracked and maintained time-sheets and hours, for contractors and employees

Sulcus Hospitality Technologies, Inc., San Francisco, CA 11/2000 – 11/2002

US Supervisor, Office Services / Coordinator / Office Manager / Sales Assistant / Executive Assistant to Vice President of Sales and Implementations

• Supported the Vice President of sales, marketing and implementations

• Supervised and trained all USA office administrative teams

• Directed clients to proper channels of the international company

• Provided assistance to multiple departments, including international offices

• Maintained weekly reports project time sheets; summarized and initiated monthly inter-

company and direct customer billings

• Created and provided sales forecast and financial data

• Implemented training course for new recruits

• Supervised office employees, shipping department and sale representatives

COMPUTER EXPERIENCE:

Proficient in: Microsoft Suite, Microsoft 365 Microsoft Publishing, Photoshop, Vista, Adobe, Corel, Mac, Lotus Notes, SAP, WIN, MAPS, IFAS, PageMaker, QuickBooks, Sales Force, Drop Box, Box, Wiki, Google, E - Mail, Internet, Slack, Concur, Angus, Workspeed, MyKastle(AIR staff) POS, Notion

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