Customer Service Waitress

PROFESSIONAL

SUMMARY

SKILLS

O

Haylei Beshea

® Shongaloo,LA71072 ‘2 +1-318-***-****

**************@*****.***

Motivated Job Title with engaging personality and flexible approach. Upbeat,

friendly and anticipating customer needs to facilitate enjoyable dining

experiences. Attentive Waitress with superior knowledge of ethnic dining and

dedication to fantastic dining experiences. Trained in POS systems and table-

side serving with understanding of food and beverage pairings and great

salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Enthusiastic and reliable professional takes pride in providing excellent customer

service and creating memorable dining experiences for restaurant customers.

Skilled in anticipating customer needs, addressing complaints and resolving

issues in timely manner. Maintains focus and positive attitude in stressful

situations and high-volume environments. Hardworking and passionate job

seeker with strong organizational skills eager to secure entry-level Job Title

position. Ready to help team achieve company goals. To seek and maintain full-

time position that offers professional challenges utilizing interpersonal skills,

excellent time management and problem-solving skills.

Dining Customer Service

Table Bussing

High-Volume Dining

Menu Memorization

Beverage Preparation

Table Setting Arrangements

Seating Assignment Preparation

Stocking and Replenishing

Food Running

Order Delivery Practices

Cash Handling

WORK HISTORY O WAITRESS

Crawfish Palace Haughton, La

Food and Beverage Pairings

Check Payment Processing

Supply Restocking

To-Go Order Preparation

Food Preparation and Safety

Price Memorization

Bar Terminology

Food Inspection

Sales and Marketing

Complaint Resolution

03/2023 to CURRENT

Remained calm and poised when dealing with difficult customers or during

busy shifts.

Kept server areas clean and stocked to increase efficiency while working

tables.

Used cash registers and credit card machines to cash out customers.

Greeted new customers, discussed specials, and took drink orders.

** SEASONAL**

TELLER

08/2022 to 03/2023

Community Bank Of Louisiana Benton, La

Balanced cash drawer daily and resolved discrepancies to provide

accurate data regarding cash flow.

Answered customer inquiries regarding account balances, transaction

history, services charges, and interest rates.

Processed customer transactions promptly, minimizing wait times.

Disbursed cash and checks accurately while maintaining security of cash

drawers.

Completed highly accurate, high-volume money counts via both manual

and machine-driven approaches.

WAITRESS/SHIFTLEADER

12/2020 to 08/2022

Lumberjack Grill Sarepta, La

Trained new employees and delegated daily tasks and responsibilities.

Completed cash and credit card transactions accurately using POS

software.

Resolved customer complaints and issues and offered thoughtful solutions

to maintain customer satisfaction.

Managed shift operations, supplied resources and monitored team

performance to keep business profitable and running smoothly.

EDUCATION

Associates Nursing

North Western Technical College, Minden, LA

Diploma

North Webster High School, Springhill, LA

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